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Hi Lisa! The CS520 comes with an interface cable to plug it into an office desk phone. You can make it PC/iMac compatible with an APU-75 adapter cable, providing a USB connection. As for the remote control function to answer/end calls from the headset itself, this feature will mainly depend on the soft phone you would be using. For more details related to this feature please click here: https://bit.ly/3cqxhPS. If you have any further questions, feel free to contact our Customer Care Team at: 1-855-765-7878.
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