“When the top knob is turned all the way down towards chat volume, is this headset still supposed to have game sound?”

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• No there will be no game sound and vise versa if the knob is turned all the way up you won't hear any chat sound only game sound.

  Answered by Headset 7 years ago

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• No, There should be no game sound if its all the way down. Same for if it's all the way up, where there should be no chat sound.

  Answered by AMBigRed 7 years ago

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• Hello, the top dial is for the game audio/chat mix. When set to chat, the game audio should not be present. If you have any other questions, please don't hesitate to contact Plantronics Customer Care at 855-765-7878.

  Answered by PlantronicsRepresentative 7 years ago

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