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To answer that question I would need to know what model headset and what model Avaya phone you are asking about. If you contact our support team with those models, they will be able to tell you if they are compatible. And if not what would be. You can reach our support using the following: Phone - 1-800-544-4660 prompt 5 ext 5538 Email - http://www.plantronics.com/us/support/kb/ask.jsp Live Chat - http://www.plantronics.com/us/support/kb/chat.jsp
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