“Why don't my headset take a charge o tried couple different charge cords n keep charging overnight but it won't charge”
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Check the USB port on the headset. Mine chipped and had to sent out for a replacement.
Sorry, there was a problem. Please try again later.Hi! We are sorry to hear about your experience with the headset. Charging issues with Bluetooth headsets can be a problem caused by the power source, cable or the product itself (it can be the charging connector or the battery on some cases). You may want to try charging your headset using a different charging cable and power source to completely isolate the issue. If for some reason you still encounter the same issue, then it means the headset has an actual problem and it is best to replace it. Remember this unit counts with a limited warranty since the first day of purchase, and if you need a replacement you can simply click on the following link for further instructions: https://bit.ly/2N637EC. Please don't hesitate to contact our Customer Care Team at 800-985-9815 if you require assistance.
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