“If we buy online here how do we return/exchange it if something’s wrong with it??”

1-5 of 5 Answers

• If you are logged into your Best Buy account and buy online, any purchase you make will be saved in your "Purchases". You will see the Purchases section in the drop down menu when you click on "Hi, your name". From there you will have the ability to see Support or Return options. Getting a Geek Squad protection plan can help with certain issues if something goes wrong. Also, you can go to the store and they should be able to pull up your account info to help you.

  Answered by Rorivae 1 year ago

  • Verified Purchase
  • 

  • 

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.

• Send back or take to store.

  Answered by Meatman 1 year ago

  • Verified Purchase
  • 

  Helpful (0)Unhelpful (2)

  Report

  Sorry, there was a problem. Please try again later.

• Bring it back to the store

  Answered by MarshallH 1 year ago

  • Verified Purchase
  • 

  Helpful (0)Unhelpful (2)

  Report

  Sorry, there was a problem. Please try again later.

• You can return the item to any Best Buy store near you.

  Answered by Baam 1 year ago

  • Verified Purchase
  • 

  Helpful (0)Unhelpful (2)

  Report

  Sorry, there was a problem. Please try again later.

• You can return it to your nearest store. Any store would accept the return. Or speak with customer service to figure out how to ship it back.

  Answered by rudra 1 year ago

  • Verified Purchase
  • 

  Helpful (0)Unhelpful (3)

  Report

  Sorry, there was a problem. Please try again later.