Questions & Answers

Q: QuestionWhat is the warranty period offered by the manufacturer for this device, and what does it cover?

• A:Answer The manufacturer offers a 1-year limited warranty for the Clean Pro Silver Facial Cleansing Device. This warranty covers both labor and parts.

Q: QuestionIs the Clean Pro Silver Facial Cleansing Device suitable for all skin types, or are there any skin types for which it may not be appropriate?

• A:Answer The Clean Pro Silver Facial Cleansing Device is suitable for all skin types. Its bristles are gentle enough to be used on sensitive skin, and it has four customizable modes to accommodate different skin types and needs.

Q: QuestionHow does the Pure Silver plating on the massager contribute to the device's effectiveness, and what benefits does it provide?

• A:Answer The Pure Silver plating on the PMD Clean Pro Silver Facial Cleansing Device provides both antibacterial and anti-aging benefits. It helps prevent the growth of bacteria on the massager, ensuring a hygienic skincare routine. Additionally, silver is known for its anti-aging properties, which can help improve the appearance of the skin.

Q: QuestionWhat material is used for the brush head of this device, and why is it significant in terms of hygiene and effectiveness?

• A:Answer The brush head of the PMD Clean Pro Silver Facial Cleansing Device is made of ultra-hygienic silicone. Silicone is significant in terms of hygiene because it is odor-resistant, antibacterial, and hypoallergenic. Additionally, it is waterproof, making it easy to clean and maintain.

Q: QuestionHow does the Clean Pro Silver Facial Cleansing Device compare to other similar devices in terms of price, features, and overall value?

• A:Answer The Clean Pro Silver Facial Cleansing Device stands out in the market with its unique combination of features. Its SonicGlow technology with 7,000 vibrations per minute effectively removes impurities, while the ActiveWarmth facial massage enhances skincare absorption. The device offers four customizable modes, making it suitable for all skin types. Compared to other similar devices, the Clean Pro Silver provides exceptional value with its advanced technology, versatility, and user-friendly design.

Q: QuestionHow does the SonicGlow Technology in the Clean Pro Silver Facial Cleansing Device work, and how does it benefit the skin?

• A:Answer The SonicGlow Technology in the Clean Pro Silver Facial Cleansing Device works by emitting 7,000 vibrations per minute. This action deeply removes skin impurities by breaking down dirt and oil from within the pores. The vibrations also operate at a perfect frequency to lift, firm, and tone the skin.

Q: QuestionWhat is the purpose of the ActiveWarmth technology, and how does it enhance the effectiveness of skincare products?

• A:Answer The ActiveWarmth technology in PMD Clean Pro Silver uses heat therapy combined with SonicGlow vibrations to activate skincare products. This heat therapy assists with deeper absorption of skincare products, enhancing their effectiveness.

Q: QuestionWhat are the dimensions and weight of the Clean Pro Silver Facial Cleansing Device, and how do these factors impact its usability?

• A:Answer The Clean Pro Silver Facial Cleansing Device measures 2.94 inches in height, 7.94 inches in width, and 2 inches in length, with a weight of 0.7 pounds. Its compact size and lightweight design make it easy to handle and maneuver during facial cleansing, allowing for precise and comfortable usage.

Q: QuestionCan the device be used on both wet and dry skin?

• A:Answer This device is suitable for use on both wet and dry skin.

Q: QuestionWhat is the weight of the device?

• A:Answer The device weighs 0.7 pounds.

Q: QuestionHow does the device work to clean pores?

• A:Answer The PMD Clean Pro uses SonicGlow Technology, which breaks down dirt and oil within pores using 7,000 vibrations per minute. This technology also works to lift, firm, and tone the skin.

Q: QuestionWhat is the purpose of the ActiveWarmth technology?

• A:Answer ActiveWarmth technology uses heat therapy combined with SonicGlow to activate your skincare. This technology assists with deeper absorption and effectiveness of skincare products.

Q: QuestionDoes the device come with a warranty?

• A:Answer This device comes with a 1-year limited manufacturer's warranty.

Q: QuestionIs this product waterproof that I can use it in the shower!

Asked 1 month ago by Anonymous.

This question was asked about the related product: PMD Beauty - Clean Pro Facial Cleansing Device - Berry

Q: QuestionCan you buy replacement silicone cleaning head

Asked 5 months ago by ElizabethW.

Q: QuestionHow do I replace the battery?

Asked 1 year ago by lauren.

This question was asked about the related product: PMD Beauty - Clean Pro Jade Facial Cleansing Device - Cream

Q: QuestionWill this help my husband’s face? He gets ingrown hair bad on his face.

Asked 3 years ago by Boo.

This question was asked about the related product: PMD Beauty - Clean Pro OB Facial Cleansing Device - Black

• A:Answer This is not necessarily exfoliating, it just assists with a deeper scrub than just your hands. I would say that if you are looking to exfoliate and eliminate the ingrown hairs your husband receives, you can use this in conjunction with a chemical exfoliant.

  Answered 2 years ago by KailaP

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Q: QuestionCan this be charge on a 120v or 220v?? Thank you

Asked 3 years ago by Queen.

This question was asked about the related product: PMD Beauty - Clean Pro RQ Facial Cleansing Device - Blush