Questions & Answers

Q: QuestionAre card sleeves included in this collection?

• A:Answer Yes, card sleeves are included in this collection.

Q: QuestionDoes this collection include a deck box?

• A:Answer Yes, a deck box is included in this collection.

Q: QuestionWhat is the minimum recommended age for this game?

• A:Answer The minimum recommended age for this game is 6 years.

Q: QuestionDoes this collection include a playmat?

• A:Answer Yes, gameplay accessories like a playmat are included.

Q: QuestionIs there a foil promo card featuring Oricorio ex?

• A:Answer Yes, there is a foil promo card featuring Oricorio ex.

Q: QuestionWhy can't I add this item to my cart? Its sold out the second it becomes available? How is this possible?

Asked 7 months ago by CorbinH.

• A:Answer Because the bots steal everything and the company doesn’t care as long as they rake in money hand over fist. Fairness doesn’t matter here.

  Answered 7 months ago by xxxx

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Q: QuestionWhat time will the sale start on the release date?

Asked 5 months ago by Jay.

• A:Answer If you're going in store, they will be available when your local store opens so arrive early. Online normally it's around the same time your local store opens also but they could do it well before. Just be on the lookout and set alerts for this item. Source - Current employee

  Answered 5 months ago by helpfulemployee

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Q: QuestionWill this be at the stores on drop day?

Asked 5 months ago by Drops.

• A:Answer This should be available at stores along with ETBs and other products. It's not guaranteed because they might do it online last second but from previous releases of premium collections they've always been in store. Source - I'm a current employee

  Answered 5 months ago by HelpfulEmployee

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Q: QuestionWill this be available for purchase online? Some products are online only and I understand its to protect against scalpers but it really just makes it harder for the little man.

Asked 6 months ago by Kene.

• A:Answer Yes it will available online but not at retail 119.99 It be 350 to 450 from what I can tell

  Answered 6 months ago by Anonymous

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Q: QuestionWhy can't you limit this first to Best Buy Plus Members? Imagine the extra revenue you can pull sadly.

Asked 7 months ago by SnowFlake.

• A:Answer Because then all the scalpers will pay for multiple memberships to get multiple items and it will be Sam’s club all over again…

  Answered 7 months ago by Anonymous

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Q: QuestionWhy is this so expensive? MSRP is 120

Asked 3 months ago by Anonymous.

This question was asked about the related product: Pokémon - Trading Card Game: Mega Charizard X ex Ultra-Premium Collection

• A:Answer It's a 3rd party seller. Buyer beware. They can change the price.

  Answered 3 months ago by mig991

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Q: QuestionHow do I get an invite to purchase this item?

Asked 4 months ago by DaveM.

Q: QuestionIs their a online invitation tomorrow for this

Asked 4 months ago by Anonymous.

Q: QuestionWill this be in store tomorrow November 21st

Asked 4 months ago by Kingjeremy.

• A:Answer The date has passed for your question unfortunately.

  Answered 4 months ago by Chess1010akaNickCVerified Purchase

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Q: QuestionWhen will they be available to the public not to the Bots

Asked 4 months ago by Norm.

• A:Answer Never, They want money as fast as they can get it.

  Answered 3 months ago by Dkirk

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Q: QuestionWhy can I buy a resellers listing for almost triple the price but I can't buy it online the day it comes out? Picture is not an order from best buy it's from pokemon center

Asked 4 months ago by FrankC.

• A:Answer Because this is a ScalperBots world. You’re just living in it

  Answered 4 months ago by Anonymous

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Q: QuestionWhat is the height, length, and width of this box?

Asked 4 months ago by MXPokemon.

• A:Answer Who cares you’re not getting one

  Answered 4 months ago by DubHub

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Q: QuestionHow can you go in-store to pick up an item when you don't have a best buy near you to go to?

Asked 4 months ago by Loss.

• A:Answer Travel to a store at 4 AM. Bring a lawn chair and warm clothes and be prepared to wait 3 to 4 hours in line for opportunity to get one. Hopefully no one crashes the line.

  Answered 4 months ago by RudeVerified Purchase

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Q: Questionwhy did y'all not open a preorder bracket sooner? just to change the product listing to "in store only" on the day of release? when it could of stated that the whole time.

Asked 4 months ago by KadeemK.