“When using soundbar with Xbox it’s fine. But when on tv input it makes a piercing sound then audio disappears. Is connected via hdmi arc. Just got as gift today. Not sure but not happy with product yet. Any ideas?”
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I don’t get that sound your getting! I have no issues at all! Mine is connected to hdmi arc! My sharp tv has 3 hdmi inputs! 1 hdmi PS4 2 hdmi (arc)Polk sound bar 3 hdmi fire stick So whenever I change input to hdmi 1 or 3 I still get sound from Polk! No need to connect any other device to sound bar unless your tv is maxed out on hdmi! So if I wanna connect other devices I’ll use 3.5 or Bluetooth! Also I had to go in tv setting and turn off tv sound and turn on or off (pcp) maybe something else for your tv! But YouTube video has info on how to connect sound bar to tv and explain tv setting that has to be changed! Hope this helps! Any more question just ask!
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