Questions & Answers

Q: QuestionDoes this soundbar include a subwoofer?

• A:Answer Yes, the Polk Audio Signa S2 comes with a compact, wireless subwoofer.

Q: QuestionWhat is the Polk Voice Adjust Technology?

• A:Answer The Polk Voice Adjust technology allows you to customize the voice levels to make dialogue clearer.

Q: QuestionHow is the soundbar connected to the TV?

• A:Answer This soundbar can be connected to your TV via HDMI or optical cables, which are included.

Q: QuestionDoes this sound bar have Dolby Digital?

• A:Answer Yes, this sound bar is equipped with Dolby Digital decoding for surround sound.

Q: QuestionCan I control the volume of the soundbar with my TV remote?

• A:Answer Yes, you can control the soundbar volume with your TV remote if your TV has CEC enabled.

Q: QuestionCan the soundbar be programmed to operate via a separate remote? ie. cable or tv remote

Asked 6 years ago by Remote.

• A:Answer I cannot get my Samsung remote to operate my Polk signa s2 soundbar even though I am using arc hdmi cable

  Answered 5 years ago by Norman

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Q: QuestionWhat's the wattage output? 200? 300? Other?

Asked 7 years ago by Greag.

• A:Answer Not published yet. Keep an eye on the Polk website. It’s plenty powerful.

  Answered 7 years ago by JustChuck

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Q: QuestionI have the Signa S2. Worked Samsung Q60R 55" - I bought last night. Now when I switch to Netflix or Amazon Video, I hear a hissing sound based on vol, and it doesn't work. But then I put it back on Playstation 3 or TV app and it works, but not other apps

Asked 6 years ago by FrustratedUser.

• A:Answer I had the same issue and was ready to return it. Seriously, i had boxed it up and gave up. then I found on line about adjusting the setting on the TV. Yes it really worked perfectly. Go into TV sound settings and change it to PCM or standard Dolby. The soundbar does not recognize dolby Plus or Altomos. It will create a hissing noise as it attempts to decode it, but is unable to. now Netflix and amazon movies works perfectly, and the sound is amazing

  Answered 6 years ago by Dave

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Q: QuestionThis Polk Signa S2 is supposed to have an HDMI input, but on your specs it lists zero HDMI inputs. Polk Audio's own website states that it does have it. Soooo, does it have an HDMI jack?

Asked 7 years ago by BobbyG.

• A:Answer Yes it does just bought it today I can confirm it does they even include the hdmi cable

  Answered 7 years ago by Bl3ighVerified Purchase

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Q: QuestionHow do tell how far up the bass level is?

Asked 6 years ago by Joe.

• A:Answer There are 8 bass steps. The white light on the front will flash each time you raise or lower the bass. It will flash 3 times when you’ve reached the upper or lower limit. Just count from either of the limits. I use up 5 from the lower limit.

  Answered 5 years ago by CaptPaulie

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Q: QuestionExperience incredible audio with this Polk Audio Signa S2 sound bar system. Its Voice Adjust technology enhances the clarity of movie and TV show dialogs, and the Dolby Digital 5.1 decoding system provides an immersive experience. What is “Voice Adjust

Asked 6 years ago by Dadah.

• A:Answer It makes the voices louder so you can hear what they are saying over the rest of the sounds of the movie or show.

  Answered 6 years ago by KartVerified Purchase

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Q: QuestionDoes anyone have advice for best sound setting? Does it save the setting after turning it off? Do I need to reset every time I turn it on? Treble adjust? Just not as bassy til it gets louder scenes. Do I need the woofer Sitting facing us?

Asked 6 years ago by Joe.

• A:Answer The bar and sub woofer sound settings remain the same after you turn it off. The subwoofer should be placed on the floor under the sound bar and it should face you. It sounds better with the bass turned up 3/5 way.

  Answered 6 years ago by Mike

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Q: QuestionDoes the subwoofer have a volume control knob in the back? There are no product pictures of the subwoofer rear side.

Asked 6 years ago by Max.

• A:Answer No it does not. The only controls for it are on the remote.

  Answered 6 years ago by TylerVerified Purchase

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Q: QuestionHas anyone been able to make the Polk Signa S2 HDMI ARC work with a 2019 Samsung Q80 or similar model TV or is there an incompatibility issue?

Asked 5 years ago by tjk1.

• A:Answer I have a Samsung Q60 and ARC worked when I originally hooked it up and then went away and was replaced with the optical connection. HDMI does not even show up in the sound options on the TV. If I pull the power plug on both the S2 and the Q60, and then plug back in, sometimes it hooks back up as HDMI ARC. I currently have both HDMI ARC and the optical hooked up and it works through the optical connection most reliably. Since I like the Polk sound, I haven't returned and tried another brand soundbar so I don't know if this is a Samsung or a Polk issue.

  Answered 5 years ago by notjustaflyoverstate

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Q: QuestionWill this sound bar pair to the tv via Bluetooth? I would rather the sound bar be completely wireless instead of using the hdmi? I would like to connect it to my tcl Roku tv.

Asked 6 years ago by Anonymous.

• A:Answer From what I have read in reviews, it is possible. However, people complain of lag with the audio where it becomes out of sync with the picture. I have not tried it myself for this reason.

  Answered 6 years ago by VikingBrentVerified Purchase

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Q: Questionhooked up signa s2 soundbar via toslink tv switched to external speakers and have no sound 1 indicator light on and 2 should be on and pushing the source button does nothing , Bluetooth does work with phone. 2013 sansung tv with 2 hdmi no arc

Asked 5 years ago by jack.

• A:Answer Called support, had to reset it hold down the input source button and - volume for 15-17 seconds and it will reset and it worked

  Answered 5 years ago by jack

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Q: QuestionThe instructions read when using optical to use both the HDMI and optical together. I'm out of HDMI ports so have it just connected via the optical to a TCL Roku, Turned off the TV Speakers, and it seems fine... whats the reasoning behind both?

Asked 6 years ago by Patsy.

• A:Answer The HDMI ARC cable is a communication wire between the 2 devices. From the TV to the soundbar, turning on the TV should turn on the soundbar. From the soundbar to the TV, on certain TVs, such as Samsung, adjusting the soundbar volume has a graphical display on the TV screen of the volume level. It is a neat feature but not necessary.

  Answered 6 years ago by JohnCVerified Purchase

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Q: QuestionI purchased this sound bar a couple months ago & have had a constant lag between audio and video when using certain apps. I have a Amazon Fire Tv, used to have the sound bar hooked up through HDMI, now using Optical cable only & still lagging. Solutions?

Asked 6 years ago by AnthonyD95.

• A:Answer Optical works great for my firestick but maybe try syncing it via Bluetooth?

  Answered 6 years ago by Kevin

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Q: QuestionPolk 2.1 says it is voice adjust, I can't turn down the sound effects and leave voice up. Why is that? How do I fix it?

Asked 6 years ago by Dave.

• A:Answer You have to think about it coming from the other direction, so to speak. Turn up the dialogue using the voice boost buttons then turn down the overall volume to accomplish what you’re describing.

  Answered 6 years ago by VikingBrentVerified Purchase

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