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Check you TV settings to activate(deactivate) external devices. We have a Samsung TV. I stumbled onto the feature to activate external devices. So far this has solved this problem for us. Best of luck!
Sorry, there was a problem. Please try again later.I agree with the other respondent. Go to your TV (in our case, Samsung) settings. Choose Sound. Then I was given choices: TV speaker, HDMI or Audio/Optical. In my case, I have the HDMI cord connected so I chose that. And it started working just fine.
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