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This could be coming from the TV signal or perhaps sound bar software update may help.
Sorry, there was a problem. Please try again later.Hello! It seems that there is a problem with the communication between your TV and Soundbar through HDMI. To solve this issue, we suggest you try using a different HDMI cable. Make sure to connect it to the HDMI ARC/eARC input on your Television. After that, you need to activate the HDMI control feature within your Television settings. If you need further assistance, please don't hesitate to contact our product support team at 800-377-7655.
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