Questions & Answers

Q: QuestionDoes this soundbar have night mode?

• A:Answer Yes, the soundbar has a night mode feature that lowers the bass and increases dialogue volume.

Q: QuestionDoes the soundbar come with a warranty?

• A:Answer Yes, the manufacturer offers a 3-year warranty on the speakers and a 1-year warranty on the amplifier.

Q: QuestionHow many tweeters does the soundbar have?

• A:Answer The soundbar has 2 tweeters.

Q: QuestionWhat is the size of the wireless subwoofer that comes with the soundbar?

• A:Answer The wireless subwoofer is 5.9 inches.

Q: QuestionWhat is the height of the soundbar?

• A:Answer The soundbar is 2.36 inches tall.

Q: QuestionI noticed this doesn't have an HDMI input for something like a 4K Bluray player. Does that mean that 4K movies cannot take advantage of the Dolby Atmos sound?

Asked 2 years ago by caseym.

• A:Answer This sound system does come with an HDMI and Optical cable. The installation instructions only show a direct connect with your tv. The HDMI cable connects to the eARC port on the back of the tv. But using the optical connection will not support Dolby Atmos.

  Answered 2 years ago by Mark6323Verified Purchase

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Q: QuestionIs it possible to listen to the songs in stereo (2.1)? Will this be the best mode for reproducing songs?

Asked 3 years ago by Richard.

• A:Answer Thank you for reaching out with your question. It is best to allow the Signa Ultra-Slim TV Sound Bar with Wireless Subwoofer to do its own processing based on the source you are working with. It will automatically choose the best method for reproducing the audio you are outputting as you play it. Let us know if you have any further questions.

  Answered 3 years ago by Polk Audio

  
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Q: QuestionDoes the Polk Signa 4 allow the user to play music from an Alexa device via Bluetooth?

Asked 2 years ago by Dane.

• A:Answer YES.

  Answered 2 years ago by jnemillVerified Purchase

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Q: QuestionHow would the polk signa s4 compare to a samsung hw-q600a?

Asked 3 years ago by Jimm.

• A:Answer Trust me, do not bother with the Samsung. It does not even remotely compare. I had the Samsung 600 first and returned it for sound quality was so poor, especially from its lack of depth and bass. I’m very pleased with this Polk for it’s price.

  Answered 1 year ago by AbbadabsterVerified Purchase

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Q: QuestionIs the provided HDMI cable 2.1 certified to support eARC connection? (I assume it is)

Asked 10 months ago by Anonymous.

• A:Answer Yes, the S4 soundbar includes a 4.9-foot 2.1 HDMI cable in the box.

  Answered 10 months ago by Polk Audio

  
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Q: QuestionWill this sound bar allow me to adjust the volumne of the center speaker for better dialogue?

Asked 2 years ago by ThomasM.

• A:Answer Hello, the Polk Audio S4 Soundbar features VoiceAdjust Technology. Three VoiceAdjust settings are provided. Hear every word with VoiceAdjust. This patented technology combines with Signa S4’s dedicated center channel to allow you to raise the volume of voices, making them clear and easy to understand, while leaving the rest of the soundtrack untouched.

  Answered 2 years ago by Polk Audio

  
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Q: QuestionHow to check the firmware version and how to update it?

Asked 2 years ago by GEVSea.

• A:Answer Hello, the Polk Audio S4 does not connect to the internet. Firmware updates are done via the USB input. Currently, no updates have been released for the S4 soundbar.

  Answered 2 years ago by Polk Audio

  
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Q: QuestionMy TV outputs only Dolby Digital Plus I think and not Atmos. But if I play content that has Dolby Atmos and connect the TV to this soundbar using ARC (TV does not have eARC), can I still get Atmos experience?

Asked 2 years ago by Myashu.

• A:Answer The soundbar will utilize the up-firing speakers with non-Atmos content. eARC is required for native Atmos signals to be passed to the soundbar from the Television.

  Answered 2 years ago by Polk Audio

  
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Q: QuestionIs this compatible with TCL 6-series Google TV? We cannot get it to work through HDMI arc. We made sure to plug into correct hdmi port and enabled cec settings.

Asked 2 years ago by Britt.

• A:Answer Try a different HDMI cable that's what it took for my LG OLED. And try connecting it first then powering it on. If not you may want to use the included optical connection; other than atmos you won't notice a marked difference in fidelity.

  Answered 2 years ago by gossamerVerified Purchase

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Q: QuestionIf the tv is turned off and back on does the sound system automatically start or do you have to turn it on again?

Asked 3 years ago by nj.

• A:Answer Hi nj, If connected via HDMI, the Signa S4 will switch-on automatically when the TV is switched-on. It is a good idea to make sure your TV has it's CEC (HDMI Control) feature activated. if connected with optical or analog cabling, it would depend how long the TV were off before the Signa S4 shuts-down. This type of electronic device usually has an auto-off feature (typically 15 minutes of inactivity).

  Answered 3 years ago by Polk Audio

  
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Q: QuestionDoes the Polk 4 have up firing speakers?

Asked 3 years ago by Swc.

• A:Answer The Polk Audio S4 Dolby Atmos sound bar has two upfiring speakers. I spent like three plus hours at Best Buy painstakingly listening to all of their display speakers, and I liked this one the best, and am happy with my purchase thus far.

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionCan this be used with ARC hdmi also? My TV doesn't have eARC.

Asked 3 years ago by TimBob.

• A:Answer Correct, HDMI ARC or eARC can be used to enjoy the S4 Sound Bar. Please keep in mind that eARC is required to experience ATMOS.

  Answered 3 years ago by Polk Audio

  
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Q: QuestionDoes the S4 support DTS.HD, IMAX dts?

Asked 3 years ago by Jimm.

• A:Answer Hello and thank you for your interest. The S4 Sound Bar is Dolby Atmos ready and does not support DTS/IMAX.

  Answered 3 years ago by Polk Audio

  
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Q: QuestionIs this subwoofer sonos compatible?

Asked 1 month ago by Vote4me.

• A:Answer Hello, the Signa S4 is a soundbar that comes with a wireless subwoofer. The provided subwoofer is only compatible with the S4 soundbar.

  Answered 1 month ago by Polk Audio

  
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