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Hello! It is not common for the volume to keep turning down. You may want to try increasing the volume directly from your mobile and headset to see if there is an improvement. You may also want to reset the Bluetooth connection with your mobile. 1) Unpair the headset from your mobile phone by accessing your Bluetooth settings. 2) Power off your mobile phone for 2 minutes and turn it back on. 3) Re-pair the headset by pressing and holding down the call control button until you see the LED flashing red and blue. 4) Access to your Bluetooth settings and select "PLT_V5200". Once successfully paired, you will hear "pairing successful" and the LED on your headset will stop flashing red and blue. Please feel free to reach out to our Customer Care Team at https://www.plantronics.com/us/en/support/contact if you require assistance.
Sorry, there was a problem. Please try again later.You have to click ok on your phone screen to get the volume to stay up
Sorry, there was a problem. Please try again later.I haven't had that problem. The volume stays at the where I set it.
Sorry, there was a problem. Please try again later.Mine does not do that. Check your phone. It is probably your phone doing that, not the headset. My phone sometimes defaults and I have to re-adjust the phone volume.
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