Questions & Answers

Q: QuestionWhat is included with the charging station?

• A:Answer It includes a 5 ft./1.5 m USB-C® to USB-C cable and a magnetic USB-C charging adapter.

Q: QuestionWhat is the length of the included USB cable?

• A:Answer The included USB cable is 5 ft./1.5 m long.

Q: QuestionIs this charging station officially licensed?

• A:Answer Yes, it is officially licensed by PlayStation®.

Q: QuestionHow does the remote player stay securely in place on the charging station?

• A:Answer The charging station has a weighted base for added stability.

Q: QuestionWhy does the charging station have a weighted base?

• A:Answer The weighted base provides added stability to keep the Charging Station in place.

Q: QuestionWhat is the PowerA Charging Station designed for?

• A:Answer The PowerA Charging Station is designed to charge and display your PlayStation Portal™ remote player.

Q: QuestionCan I keep the portal on the charger without over charging it?

Asked 8 months ago by Anonymous.

• A:Answer Hi! There is overcharge protection built in with the charger.

  Answered 8 months ago by PowerA Team

  
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Q: QuestionCan I use a silicone case?

Asked 1 week ago by Gunner52180.

• A:Answer Silicone cases are not recommended when using the PowerA Charging Station for the PlayStation Portal. The dock is designed for a precise fit, and added thickness from a silicone case can prevent proper alignment and charging. For best results, we suggest removing the case before placing the device on the charging station.

  Answered 1 week ago by PowerA Team

  
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Q: QuestionDo I have to have the official portal charger or can I use a USB cable that will fit it

Asked 7 months ago by Bob.

• A:Answer Any cord will do

  Answered 2 weeks ago by VincentGrearVerified Purchase

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