Questions & Answers

Q: QuestionHow do you choose what buttons you use with the paddles? For example, if I want the A button to be my top right paddle and the B button on my bottom left paddle, how do I set it up to be like that? Do I need some sort of app on my xbox to make it work?

Asked 5 years ago by Hype.

• A:Answer The controller comes with a pro-pack that houses the paddles, on top of this there is a button. To remap buttons simply press and hold for a few seconds(about 2 or 3) the button then click whichever button you wish to remap(pressing down on stick can also be remapped) and then press on the paddle you wish to remap it to. Keep in mind the button still works on the front, but the paddle is able to use it as well. No app necessary, all remapping is done on the controller itself while the pro-pack is in place.

  Answered 5 years ago by PeterWilson

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Q: QuestionHow long is the cable? Also i heard it is better to have a wired controller rather than wireless for latency. So is this controller capable of playing video games while being hooked up to a wire and being wireless also?

Asked 5 years ago by Chelle.

• A:Answer I believe the cable is about 10 ft, its thick and braided as well, I like it. As for the wired vs wireless, I think wired is still faster as far as controllers go, but probably not by much, also this controller has No wireless, is wired only.

  Answered 5 years ago by Jampe

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Q: QuestionHow has this controller held up for you guys

Asked 6 years ago by Kelly.

• A:Answer Minor signs of wear and tear, I play call of duty competitively and have used the controller for over 100 hours, great shape broke in well

  Answered 6 years ago by Alex

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Q: QuestionI heard when you are using a wired headset the microphone cuts in and out. Is this true?

Asked 6 years ago by Cade.

• A:Answer I believe the first batch required an easy firmware update for the mic which can be found on their website. But that was months ago.

  Answered 6 years ago by Ghost

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Q: Questionwhy doesn’t my controller even turn it... it’s brand new got it today was pumped to play with it and it won’t even turn on on my pc or xbox... not sure what to do

Asked 5 years ago by John.

• A:Answer It depends on what port u plugged it in . Once it’s taken care of you turn it on by plugging it in gently. I would hear out for the click . It’s a good thing

  Answered 4 years ago by AndrewE

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Q: QuestionThe PC USB connection is Type-A or Type-C?

Asked 5 years ago by Sysgen.

• A:Answer Type A connection

  Answered 5 years ago by Mav1

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Q: QuestionDoes this controller work on the Xbox Series X?

Asked 5 years ago by Shade.

• A:Answer Yes it does, you just have to leave the cord plugged in. But the cord is super long and makes it easier to sit back far and still play.

  Answered 5 years ago by rhenryjr91

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Q: QuestionHow do you take the cable out of this controller I plugged it in to my controller and now can’t take it out

Asked 5 years ago by Nick.

• A:Answer I believe you squeeze the sides to releaae it. It doesn't come off easily.

  Answered 5 years ago by bladerunner52Verified Purchase

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Q: QuestionHey does anyone k ow if i can buy a new cord for it cause idk

Asked 5 years ago by Ehhh.

• A:Answer The controller has a small plastic housing the embraces the male micro USB plug. This housing has a protruding plastic groove that prevents normal micro USB cables from fitting. Only their cable (which has a corresponding cut out for the groove) will work. Unfortunately only PowerA sells a replacement and it's been on backorder for ages. The best bet is to use a dremel or similar grinding tool to carefully remove the groove from the controller's USB housing to allow it to fit standard cables. This is a ridiculous issue for PowerA to have introduced.

  Answered 4 years ago by RegalPlatypus

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Q: QuestionHow are the thumb sticks? Do they have good grip or the sleek, slippery kind? Are Kontrol Freeks compatible? I prefer domed for FPS’ and looks like only one dome...

Asked 5 years ago by Corey.

• A:Answer it comes with 4 thumb sticks. One is a tall upward rounded dome style and is smooth and the other 3 are inward concaved versions that have a grip kind of design around the rim. If your familier with the inner workings of most controllers (except for the elite series) they all usually have plastic thumb sticks that literaly just slide on and off of a post thats perminantly part of the analog mechanics that are sodered into the motherboard piece that runs the controllers ( the elite actually have a different set up so that they're not only stronger and wont get a worn out riggid groove around the neck by rubbing the rim on the controller shell, but theyre also magnetic and makes it the easiest way to switch them out). Unfortunatly the one thing I wish they did differently to avoid the damage of wear and tear was to add these metal smooth rings that go in the holes that the thumbsticks go through. They help prevent the scrapping damage that can be caused on the plastic sticks instead of making the thunb sticks metal. They do give you an extra set that you can swith out if you dont prefer the grey style rings thst come with the black version or the bronze copper color that come with the white best buy exclusive version. They both come with replacable xbox green colors if you prefer that instead. I know the copper/ white design might seem weird or ugly but iys actually the coolest design in my opinion and by a looks only comparison its pretty unique. Ive never seen another that looks like it. I was sure I wouldnt like it so I planned on it being white with the xbox green trim amd the xbox green control freak covers to round out the whole look. I have an original elite controller and my thought was that I could replace the plastic thumb sticks in the power a with the metal ones. They do fit pefectly onto the posts and would have been great but to my dismay the controllers are set up to differently to work. With the xbox elite you have to actually unscrew the face plate to take it off. Then you can switch out the metal sticks easily because theyre magnetic. The power a profusion controller has its face plate set up to be magnetic with actual thumb sticks being the same kind theyve always been. In fact you can use old thumb sticks om the powera if you want to. The problem is that the magnetic under rim of the metal sticks are flat and they dont have a rounded gap under them and so the magnetic piece is actually in the way on the PowerA. it prevents them from turning its full rotation. Oh and by the way, in case anyones interested. The PowerA ProFusion works perfectly with PC as well. Also you can find a bunch of different kits online that come with alot of different interchangable pieces and tools to fix or just feel better to the touch. Plus with how the face plate is designed its set up so you could actually paint it whatever color or design you want with almost zero prep what so ever. Just take the rings out of the thumb stick holes and you could design paint or even swith a white faceplate with a black one and try to design yours in a personal way .

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  Answered 5 years ago by MrBiGGxDeal

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Q: QuestionDoes this controller have a hair trigger?

Asked 5 years ago by Xboxtoxicity.

• A:Answer It has trigger stops.

  Answered 5 years ago by OhioFam

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Q: QuestionWill this controller work with the Recon 70 headset? The headset it has to be the xbox one 3.5 mm jack

Asked 5 years ago by jynx1009.

• A:Answer Yes but I plugged in a headset to the 3.5mm jack and had lots of static. Didn't sound very good.

  Answered 5 years ago by MattVerified Purchase

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Q: QuestionDoes this controller have programmable rapid fire?

Asked 5 years ago by XB1.

• A:Answer No the extra buttons on back Can only be programmed to do the actions of the buttons in front

  Answered 5 years ago by ChrisVerified Purchase

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Q: QuestionWhere can i purchase another charger for the controller.

Asked 5 years ago by Xbox.

• A:Answer Have you tried there website ?

  Answered 5 years ago by YouLied

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Q: QuestionDoes it come with a 2 year warranty or is that separate?

Asked 5 years ago by Bendover.

• A:Answer The box includes a two year warranty, but you need to keep your receipt along with the warranty.

  Answered 5 years ago by lara

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Q: QuestionIf your finger is on the RT button and slide to the LB button would you finger get stuck in between? Or do you have to pick your finger up and love it to the RB button than press it?

Asked 5 years ago by Sancho.

• A:Answer Transition is great. Trigger is .25 inch recessed. Also lower edge of button is beveled. I can play both buttons with one finger most of the time.

  Answered 5 years ago by Doulac

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Q: QuestionIf you have experienced audio feedback when using a corded headphone with this controller, how did you fix it? The feedback is a buzzing sound.

Asked 6 years ago by mottmott.

• A:Answer I haven’t I think it sounds better than my elite controller

  Answered 6 years ago by GregbadwolfVerified Purchase

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Q: QuestionIs there a replacement wire for the controller I’m looking for one so I can use the controller because it broke the second day of use

Asked 1 year ago by Luck.

Q: QuestionDoes this controller have a specific cable or can I use a random?

Asked 2 years ago by Anonymous.