Questions & Answers

Q: QuestionDoes the installation process include checking for bubbles?

• A:Answer Yes, the Geek Squad will ensure the screen protector is properly secured and bubble-free.

Q: QuestionWhere is the Precinct Mobile Shield Install service performed?

• A:Answer This service is performed in a store location.

Q: QuestionWill my device be tested after the shield installation?

• A:Answer Yes, the Geek Squad will test your device for proper functionality after the installation is complete.

Q: QuestionIs the Precinct Mobile Shield Install a standalone service?

• A:Answer Yes, the Precinct Mobile Shield Install is categorized as a standalone service.

Q: QuestionIf I purchase the precinct mobile shield install. is it a one time thing? Because when i bought my zagg screen protector from best buy i purchased this and was told it would be unlimited. Now when i returned to get it they are saying it’s $8 every time.

Asked 7 months ago by Bb.

• A:Answer I was advised of the same thing. The purchase would be unlimited for life of the phone. So they lied or are just not well informed. Which is it.

  Answered 6 months ago by EduardoVerified Purchase

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Q: QuestionWas the previous screen protector removed before the new one was applied?

Asked 1 year ago by Tim.

• A:Answer Yes, they removed it

  Answered 1 year ago by PROLVerified Purchase

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Q: Questionif I bought the zagg screen protector for pickup Can I ask to purchase the geek squad replacement service separately?

Asked 1 month ago by Drummer.

• A:Answer You can but I would not! The zagg screen protector is junk, I have had to replace too many and the service and replacement were supposed to be free but they charged me so I will not get the screen protector or purchase the geek squad service again!!

  Answered 1 week ago by MattSVerified Purchase

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Q: QuestionBest Buy doesn't sell the screen protector for my Galaxy A12 cell phone. Does this service include installation of a screen protector purchased from Amazon or other?

Asked 7 months ago by Inquiry.

• A:Answer They do for me, Yes.

  Answered 4 months ago by Kona76Verified Purchase

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Q: QuestionI'm trying setting up my laptop using my phone as a Hotspot until my internet is installed tomorrow. I need it so that I can attend school

Asked 9 months ago by Kathy.

• A:Answer Depends on your service and its speed sometimes Hot spot isn't enough

  Answered 4 months ago by RobertPVerified Purchase

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Q: QuestionWill this cover a new screen protector if the iPhone screen cracks and you have your iPhone fixed but need a new screen protector?

Asked 1 year ago by Lisssil.

• A:Answer Yes. Zagg and Geek Squad have an excellent history with my account needs, including screen protection services.

  Answered 4 months ago by Kona76Verified Purchase

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Q: QuestionDoes this cover damaged phone cases

Asked 2 years ago by AngelaB.

• A:Answer No

  Answered 7 months ago by JosephCVerified Purchase

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Q: QuestionI need my right airpod replaced.

Asked 3 years ago by Christine.

• A:Answer No

  Answered 10 months ago by ChristinaRVerified Purchase

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Q: QuestionDoes this cover replacement of damaged screen protector?

Asked 4 years ago by TinaG.

• A:Answer It should as long as you registered your screen protector with Zagg or purchased it at Best Buy. I've cracked my protector before & contacted Zagg about my registered screen protector and they have sent me a new one for I think $5.99 shipping & handling. Now I understand if you buy from Best Buy you can just go back to them and they will replace. Saves the shipping & handling Zagg charges us.

  Answered 4 years ago by RobinCVerified Purchase

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