Questions & Answers

Name: Primo Water - Bottled Water Dispenser - Black/Stainless-Steel
Brand: Primo Water
SKU: 2533317
Price: 199.99 USD
Rating: 4.4 (280 reviews)

Primo Water - Bottled Water Dispenser - Black/Stainless-Steel

Model:: PW-900135; |
SKU:: 2533317

User rating, 4.4 out of 5 stars with 280 reviews.

Highly rated by customers for:

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QuestionMy adult grandson tipped it over now all the lights on front are on the water comes out but is not cold
Asked 5 years ago by Dd.
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QuestionCan you use a extension cord
Asked 5 years ago by Jorge.
This question was asked about the related product: Primo Water - Bottom-Loading Bottled Water Dispenser
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QuestionMy primo water dispenser does not turn on when I connect it to the outlet
Asked 5 years ago by Rose.
This question was asked about the related product: Primo Water - Bottom-Loading Bottled Water Dispenser
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QuestionI want to use 5 gallon bottle but the hose dont reach to bottom so i have to empty the rest in a 3 gallon to finish my 5 gallon
Asked 5 years ago by Fastharley.
This question was asked about the related product: Primo Water - Bottom-Loading Bottled Water Dispenser
- Answer Seems like you are missing the extension piece the the hose
  Answered 3 years ago by TChanel
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QuestionCan the hot water element be replaced in a bottom loader dispenser. Mine quit working after we ran out of water
Asked 5 years ago by Kblue.
This question was asked about the related product: Primo Water - Bottom-Loading Bottled Water Dispenser
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QuestionHow do I adjust the time
Asked 5 years ago by Wulf.
This question was asked about the related product: Primo Water - Bottom-Loading Bottled Water Dispenser
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QuestionOnce opened and in the dispenser, how long is that bottle good for?
Asked 5 years ago by Angel.
This question was asked about the related product: Primo Water - Bottom-Loading Bottled Water Dispenser
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QuestionMy hot water is not working. When i initially tried it the water coming out was yellowish only from hot which i dont use often...so i ran sanitation cycle which took care of the yellow water but now the water still is not getting hot or even warm its cold
Asked 5 years ago by Mis.
This question was asked about the related product: Primo Water - Bottom-Loading Bottled Water Dispenser
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QuestionWhy is my Primo bottom load water dispenser only dispensing hot water but not cold?
Asked 5 years ago by Maria.
This question was asked about the related product: Primo Water - Bottom-Loading Bottled Water Dispenser - Black/Stainless-Steel
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QuestionWhat size is the internal reservoir? Primo B556
Asked 5 years ago by Billytee.
This question was asked about the related product: Primo Water - Bottom-Loading Bottled Water Dispenser
- Answer Hello Valued Customer, Thank you for reaching out to us regarding the cooler reservoir. The cold water reservoir is 3.5L and the hot is 1L. This is the case for all of our current Primo brand bottom loading dispensers. Kind regards, Prescilla
  Answered 5 years ago by PrimoWaterCustomerService
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QuestionWhere is the spout it located on a frame water dispenser
Asked 5 years ago by Lynnbrown5.
This question was asked about the related product: Primo Water - Bottom-Loading Bottled Water Dispenser
- Answer Hello Lynn, Thank you for reaching out to us. There are 3 spouts on this dispenser. Hot, cool and cold. They are located under the 4 indicator lights on the front of the dispenser. Please let us know if you have any other questions or concerns. Thank you - Cassandra P.
  Answered 5 years ago by PrimoWaterCustomerService
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QuestionOur water dispenser is leaking inside down the left side when we use it dont know whats going on
Asked 5 years ago by Chinger.
This question was asked about the related product: Primo Water - Bottom-Loading Bottled Water Dispenser - Black/Stainless-Steel
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QuestionHow can I make my cold water colder
Asked 5 years ago by Bhaze.
This question was asked about the related product: Primo Water - Bottom-Loading Bottled Water Dispenser
- Answer Primo Water dispensers range in temperatures. Cold water will generally be between 37F and 50F while hot water is generally between 182F and 210F. Please review our YouTube video, https://www.youtube.com/watch?v=7ZKp3fOgkfo&feature=youtu.be for steps to resolving cooling issues.
  Answered 5 years ago by PrimoWaterCustomerService
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QuestionModle 601167 primo bottom load water cooler.Red light continues to flash when water bottle is full
Asked 5 years ago by Tootoo3.
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QuestionIf I buy a bottom loader dispensary how does it get fixed it broken
Asked 5 years ago by Rjhampar.
This question was asked about the related product: Primo Water - Bottom-Loading Bottled Water Dispenser
- Answer Hi Rjhampar, Thank you for reaching out to us. If your water dispenser is broken, please contact our customer care line at (844) 237-7466, we are available Monday-Friday between the hours of 10 am and 6 pm EST, so we can troubleshoot your dispenser issues and/or look at other potential options. Best Regards, José R.
  Answered 5 years ago by PrimoWaterCustomerService
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QuestionMy water dispenser is leaking from the back
Asked 5 years ago by Kenzie.
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QuestionCan I feed the unit with a reverse osmosis line and not use the dip tube? If so what size is the connection?
Asked 5 years ago by Andy.
This question was asked about the related product: Primo Water - Bottom-Loading Bottled Water Dispenser
- Answer Thank you for reaching out. No, our units are not designed to be used with any third party RO/filter conversion kits. We cannot guarantee that the unit will work properly and any damage would not be covered under warranty.
  Answered 5 years ago by PrimoWaterCustomerService
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QuestionI have a Primo 601090 SO that has developed a crack in the diffuser, the part that directs the water into the your glass. The main stream goes in the glass, but the side stream goes on the floor. How can I get a replacement part?
Asked 6 years ago by BadKitty.
This question was asked about the related product: Primo Water - Bottom-Loading Bottled Water Dispenser - Black/Stainless-Steel
- Answer Thank you for reaching out. We would be more than happy to assist you. Can you please email us at social@dsservices.com with the below information, so that we can look into the requested part replacement? Picture of the back of the unit: Full Name:  Email Address: Phone number: Shipping address: Model number:  Serial Number (10 digits on a white sticker on back of unit):  What brand of water do you drink?:  Is this your first dispenser purchase (any brand), what made you decide to purchase a dispenser if this is your first? -Debra H.
  Answered 6 years ago by PrimoWaterCustomerService
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Questionhow can i get a replacement owners Manual for a Primo 601087 water cooler ?
Asked 6 years ago by Cheech.
This question was asked about the related product: Primo Water - Bottom-Loading Bottled Water Dispenser
- Answer It's out here: https://primowater.com/wp-content/uploads/2019/03/Generic-Home-BL-English.pdf
  Answered 6 years ago by kusdane
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QuestionDoes this require a filter replacement or require cleaning after using it for a long period of time?
Asked 6 years ago by angie.
This question was asked about the related product: Primo Water - Bottom-Loading Bottled Water Dispenser
- Answer Thank you for reaching out. No, the unit does not require a filter replacement.To view instructions on cleaning, please follow the link below. For written instructions, simply fast forward to the end of the video.  Video Link:https://www.youtube.com/watch?v=QwdSPu2TYjo&feature=youtu.be
  Answered 6 years ago by PrimoWaterCustomerService
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Showing 61-80 of 163 questions

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Questions & Answers

Primo Water - Bottled Water Dispenser - Black/Stainless-Steel

Q: QuestionMy adult grandson tipped it over now all the lights on front are on the water comes out but is not cold

Q: QuestionCan you use a extension cord

Q: QuestionMy primo water dispenser does not turn on when I connect it to the outlet

Q: QuestionI want to use 5 gallon bottle but the hose dont reach to bottom so i have to empty the rest in a 3 gallon to finish my 5 gallon

Q: QuestionCan the hot water element be replaced in a bottom loader dispenser. Mine quit working after we ran out of water

Q: QuestionHow do I adjust the time

Q: QuestionOnce opened and in the dispenser, how long is that bottle good for?

Q: QuestionMy hot water is not working. When i initially tried it the water coming out was yellowish only from hot which i dont use often...so i ran sanitation cycle which took care of the yellow water but now the water still is not getting hot or even warm its cold

Q: QuestionWhy is my Primo bottom load water dispenser only dispensing hot water but not cold?

Q: QuestionWhat size is the internal reservoir? Primo B556

Q: QuestionWhere is the spout it located on a frame water dispenser

Q: QuestionOur water dispenser is leaking inside down the left side when we use it dont know whats going on

Q: QuestionHow can I make my cold water colder

Q: QuestionModle 601167 primo bottom load water cooler.Red light continues to flash when water bottle is full

Q: QuestionIf I buy a bottom loader dispensary how does it get fixed it broken

Q: QuestionMy water dispenser is leaking from the back

Q: QuestionCan I feed the unit with a reverse osmosis line and not use the dip tube? If so what size is the connection?

Q: QuestionI have a Primo 601090 SO that has developed a crack in the diffuser, the part that directs the water into the your glass. The main stream goes in the glass, but the side stream goes on the floor. How can I get a replacement part?

Q: Questionhow can i get a replacement owners Manual for a Primo 601087 water cooler ?

Q: QuestionDoes this require a filter replacement or require cleaning after using it for a long period of time?

QuestionMy adult grandson tipped it over now all the lights on front are on the water comes out but is not cold

QuestionCan you use a extension cord

QuestionMy primo water dispenser does not turn on when I connect it to the outlet

QuestionI want to use 5 gallon bottle but the hose dont reach to bottom so i have to empty the rest in a 3 gallon to finish my 5 gallon

QuestionCan the hot water element be replaced in a bottom loader dispenser. Mine quit working after we ran out of water

QuestionHow do I adjust the time

QuestionOnce opened and in the dispenser, how long is that bottle good for?

QuestionMy hot water is not working. When i initially tried it the water coming out was yellowish only from hot which i dont use often...so i ran sanitation cycle which took care of the yellow water but now the water still is not getting hot or even warm its cold

QuestionWhy is my Primo bottom load water dispenser only dispensing hot water but not cold?

QuestionWhat size is the internal reservoir? Primo B556

QuestionWhere is the spout it located on a frame water dispenser

QuestionOur water dispenser is leaking inside down the left side when we use it dont know whats going on

QuestionHow can I make my cold water colder

QuestionModle 601167 primo bottom load water cooler.Red light continues to flash when water bottle is full

QuestionIf I buy a bottom loader dispensary how does it get fixed it broken

QuestionMy water dispenser is leaking from the back

QuestionCan I feed the unit with a reverse osmosis line and not use the dip tube? If so what size is the connection?

QuestionI have a Primo 601090 SO that has developed a crack in the diffuser, the part that directs the water into the your glass. The main stream goes in the glass, but the side stream goes on the floor. How can I get a replacement part?

Questionhow can i get a replacement owners Manual for a Primo 601087 water cooler ?

QuestionDoes this require a filter replacement or require cleaning after using it for a long period of time?