“I just bought this yesterday and set it up today and it will not download updates, says Whoops unsuccessful every time and can't get proform to answer phone or find an email to email them. Any suggestions?”
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yahk We are sorry to hear that the updates on your treadmill have been unsuccessful. We will be happy to help you further! Please email us directly at: [email protected] with the personal case ID number: 1-R101027 so we can quickly get this addressed and get your treadmill updated. Thanks! - ProForm
Sorry, there was a problem. Please try again later.Sounds like an internet connection problem. I had the same problem. Had to purchase a wifi extender to place near the treadmill to ensure it could connect to the internet.
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