Questions & Answers

Q: QuestionWhat is the irradiance of the leds? (mW per cm2)

Asked 3 weeks ago by Amy123.

• A:Answer My Advice: Don't get distracted by the 7 colors. Focus only on the Red and Blue performance. If you are buying this for anti-aging or acne, it has the right "colors," but because it's a budget device, you should plan to use it longer and more frequently (e.g., 20 minutes, 5 days a week) to make up for the likely lower power.

  Answered 2 weeks ago by MJBarhopper

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Q: Question4 months ago you posted an answer to a question saying it is FDA approved yet 1 month ago you answered a different question saying it is in the process of being reviewed for FDA clearance. You have contradicting answers so which one is correct?

Asked 2 months ago by tag.

Q: QuestionI would Mike to know if by he material is safe nothing toxic also would this harm or do anything to your fillers and Botox

Asked 3 months ago by Anonymous.

• A:Answer Yes — LED red light therapy can be used when you’re getting Botox or dermal fillers, but there are some important timing and safety considerations to maximize benefits and avoid any potential issues with how your injectables settle. After Botox: Wait 24–48 hours before using red light therapy on the treated areas. This gives the toxin time to bind and reduces risk of diffusion. After Fillers: Some professionals suggest waiting anywhere from 48 hours up to several days (e.g., 2–7 days) before applying red light therapy directly over filler sites. This allows swelling/initial healing to subside. Ask your injector for personalized guidance — different fillers and injection patterns may change their recommendation.

  Answered 2 months ago by Pursonic Customer Care

  
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Q: QuestionDo you lie down and allow the mask to touch your face (rest on your face)

Asked 3 months ago by Anonymous.

• A:Answer You may sit up or lie down . Whatever is more comfortable for you. There is strap that holds it to your face.

  Answered 3 months ago by Pursonic Customer Care

  
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Q: QuestionIs this FDA cleared?

Asked 4 months ago by Mari.

• A:Answer Thank you for your question. We’ve already applied for FDA clearance, and the product is currently in the review process. We’ll provide updates as soon as the review is complete.

  Answered 4 months ago by Pursonic Customer Care

  
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Q: QuestionWhat are the wavelinks

Asked 5 months ago by Lulu.

• A:Answer Red light: 630nm Blue light: 470nm Yellow light: 590nm Green light: 520nm Purple light, Cyan light, and White light are mixed lights, so their wave lengths cannot be measured

  Answered 5 months ago by Pursonic Customer Care

  
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Q: QuestionDo you need to use a serum or lotion with this mask?

Asked 7 months ago by Anonymous.

• A:Answer NO

  Answered 7 months ago by Pursonic Customer Care

  
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Q: QuestionIs this FDA approved?

Asked 7 months ago by Anonymous.

• A:Answer YES

  Answered 7 months ago by Pursonic Customer Care

  
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