Questions & Answers

Q: QuestionCan the controllers be replaced while still in the warranty or would you need to replace the whole system? Like for stick-drift as it is a fault in the system hardware?

Asked 3 months ago by XanderEverflame.

Q: QuestionCan you use it with any game?

Asked 3 months ago by Memyselfi.

This question was asked about the related product: Quest 3S 128GB — Get Batman: Arkham Shadow and a 3-Month Trial of Meta Horizon+ Included — All-In-One Headset - White

• A:Answer Yes

  Answered 3 months ago by JohnnyM

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Q: QuestionDoes a working headset come with this

Asked 5 months ago by Bob.

This question was asked about the related product: Quest 3S 128GB — Get Batman: Arkham Shadow and a 3-Month Trial of Meta Horizon+ Included — All-In-One Headset - White

• A:Answer No

  Answered 4 months ago by PedroL

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Q: QuestionDoes it come with a game

Asked 5 months ago by Cw.

This question was asked about the related product: Quest 3S 128GB — Get Batman: Arkham Shadow and a 3-Month Trial of Meta Horizon+ Included — All-In-One Headset - White

• A:Answer comes with batman and theres plenty of free games in store.

  Answered 5 months ago by RichardM

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Q: QuestionHow do I download the Batman game it’s supposed to be included and it’s asking to pay $49

Asked 11 months ago by Yasmin.

• A:Answer It’s supposed to be in your library click to download but if it’s not showing up take it back or call quest services

  Answered 9 months ago by JBLontopVerified Purchase

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Q: QuestionHow do i add batman to my VR? Its requesting me to purchase at 49.99, any instructions?

Asked 11 months ago by MAC.

• A:Answer It should be in your app library and you can click redeem there

  Answered 11 months ago by JacksonBVerified Purchase

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Q: QuestionCan it be used without the camera tracking thing? or will i need to buy that separately/is it even needed to play games?

Asked 11 months ago by Malcolm.

• A:Answer Camera tracking? The headset tracks only hand and head movements with the controllers and the actual device, you could purchase body tracking online but it's unnecessary unless you want to do some cool stuff on VR chat

  Answered 10 months ago by JuanPVerified Purchase

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Q: Questionis the headset able to be purchased at the store? or only online?

Asked 1 year ago by penny.

• A:Answer Both

  Answered 1 year ago by SelinYVerified Purchase

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Q: Questiondo u have layway plan

Asked 1 year ago by cindy.

Q: QuestionWhat PC would I need to get that is compatible with the quest 3 at an affordable price range?

Asked 1 year ago by Oakes.

• A:Answer Hello Oakes, We understand you are curious about what PC would be best suited for running our Meta Quest 3S. To let you know first of all, the device can be used as standalone without any PC attached, but if you would like to explore the world of PCVR. You can simply search up "Learn about the Windows PC requirements to use Meta Quest Link" to find our public article listing the PC requirements for our devices!

  Answered 1 year ago by Meta Store Support

  
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Q: QuestionAre prescription lens offered for this device?

Asked 1 year ago by jowk.

• A:Answer Not necessary for some eye conditions, it is recommended to try it first then check out your options, I have astigmatism and the headset works fine with my vision as it's ... literally right on my eyes

  Answered 10 months ago by JuanPVerified Purchase

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Q: QuestionWell it works with my xbox x series.

Asked 1 year ago by Avery.

• A:Answer No but you can play game pass threw it and stream you're console remotely it's decent on game pass

  Answered 1 year ago by ZachM

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Q: QuestionDoes this work for a done

Asked 1 year ago by Anonymous.

• A:Answer If you're asking whether the Meta Quest 3 can be used to control a drone, it depends on the drone model. Some drones support VR headsets for FPV (first-person view), but you may need additional software or adapters.

  Answered 1 year ago by JulioCVerified Purchase

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Q: QuestionWill I be able to use my Gaia app on this device?

Asked 1 year ago by Mhall.

• A:Answer The Gaia app is not natively available on the Quest Store, but you can access it via the browser or by using apps like Virtual Desktop to stream content from another device.

  Answered 1 year ago by JulioCVerified Purchase

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Q: QuestionCan I still get a 2 year protection plan on the Meta Quest? I brought it on 24 Nov 2024.

Asked 1 year ago by ReggieMetaQuest3S.

• A:Answer Yes

  Answered 1 year ago by LyndseyHVerified Purchase

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Q: QuestionI brought a Meta Quest 3S 128GB that includes Batman Arkham Shadow game. It won't let me download it, it wants me to pay for it. Can someone help me on this.

Asked 1 year ago by ReggieMetaQuest3S.

• A:Answer Return it.

  Answered 1 year ago by LyndseyHVerified Purchase

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Q: QuestionHow good is the bass on it

Asked 1 year ago by Riley.

• A:Answer The sound quality is pretty good it’s spatial.

  Answered 1 year ago by FredrickHVerified Purchase

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Q: QuestionCan you okay fortnite on this?

Asked 1 year ago by Anonymous.

• A:Answer You can not play fortnite on this due to the platform and stores not carrying the software.

  Answered 1 year ago by AndrewKVerified Purchase

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Q: QuestionHow hard is it to connect the newer version Oculus to and older versions account? My son is afraid he will lose all his stuff?

Asked 1 year ago by FRAG.

• A:Answer Hi there, To connect from an older device, you will just have to log in with the same account. All of your games will be downloadable form your library, however game data will only be saved when cloud storage. We hope this helps!

  Answered 1 year ago by Meta Store Support

  
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