Questions & Answers

Name: Ray-Ban Meta - Display & Neural Band | AI glasses with in-lens display - Shiny frame, large - band size 3 - Black
Brand: Ray-Ban Meta
SKU: 6642483
Price: 799 USD
Rating: 3.6 (54 reviews)

Ray-Ban Meta - Display & Neural Band | AI glasses with in-lens display - Shiny frame, large - band size 3 - Black

Model:: SK-1001157-01; |
SKU:: 6642483

User rating, 3.6 out of 5 stars with 54 reviews.

Highly rated by customers for:

$799.00

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QuestionI ordered a pair Sunday Oct 19th. How long will it take to get them? It currently says December 30th. That is not acceptable.
Asked 4 months ago by AndyMc.
- Answer I placed my order at a Best Buy in Portland (Cascade Station) on October 16, 2025, and I am still waiting for it. If the salesman had informed me that I would have to wait this long, I would not have made the purchase.
  Answered 3 months ago by AndreA
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QuestionWhy did I receive a limited time purchase event only open for 24 hours if the product is not available? Why was I told I have to redo the demo and drive the 8 hours each way and get a hotel in order to do said demo? Why is there no actual customer service
Asked 1 week ago by Veryupset.
- Answer Hey there, We understand that you're experiencing issues with the purchase link for the Meta Ray-Ban display glasses and that's no what we want you to experience. So we can further support you it would be great if you could reach out to us on X, our handle is @MetaStoreHelp!
  Answered 1 week ago by Meta Store Support
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QuestionCan I use other Ai app with it like gemini, Google and can I use search engines like Google, open, read emails and note pads?
Asked 1 week ago by Anonymous.
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QuestionMissed my invite due to having my credit card info stolen and getting a new card it hadn't arrived so my invite 7 days ago wasn't going to work for me how do i get another invite without having to drive another 6 hours across state lines to demo again?
Asked 1 week ago by Juggernaut08.
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QuestionWhat store locations offer rayban demos?
Asked 2 weeks ago by Mark.
- Answer Hey Mark! If you're looking for the closest store where you can demo the Meta Ray-Ban Display & Neural Band, then please visit the Meta website and search for "Schedule Meta Ray-Ban Display Glasses Demo." There you can find the nearest store that has a Demo available for you. We hope this helped!
  Answered 1 week ago by Meta Store Support
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QuestionThose are polarized or photochromic?
Asked 2 weeks ago by Javier.
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QuestionI received my link to purchase my glasses, but I need to add my prescription. How do I do this?
Asked 2 weeks ago by TripDad2000.
- Answer Hey there! Thank you for your questions, we'd be happy to help out. When you visit in-store for the Demo, you will receive a link from the assistant where you can order your Meta Ray-Ban Display glasses with prescription lenses. If you haven't received a link or can't find a way to order your prescription lenses, then please return to the store where you did the Demo and speak with the assistant there for more information and help. Thank you and we look forward to seeing you with your Display glasses soon!
  Answered 2 weeks ago by Meta Store Support
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QuestionI want prescription lenses but haven't received a QR code to upload my prescription. Only showing the purchase. How can I do this?
Asked 2 weeks ago by Anonymous.
- Answer Hey there, Thank you for your question. If you don't have the QR code or the option to upload your prescription, then please return to the store where you completed the Demo and ask an employee for assistance, they'll be able to help you order your new glasses. Thank you and we hope to see you with your Meta Ray-Ban Display Glasses & Neural Band soon!
  Answered 2 weeks ago by Meta Store Support
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QuestionAre you able to use eyeglass insurance to purchase the meta display?
Asked 3 weeks ago by Radiant1.
- Answer Hi there! We do not offer a way to purchase through your insurance provider, but you may be able to claim from them after purchase by reaching out to them directly with your proof of purchase Should you have any more questions, please don't hesitate to send us an email!
  Answered 2 weeks ago by Meta Store Support
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QuestionThis Product could send to my Country? I´m From Chile (Southamerica)
Asked 3 weeks ago by Walter.
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QuestionWhat's the best way to clean the lens when it gets dirty? I tried the micro cloth that comes with the glasses, but it is not working.
Asked 3 weeks ago by Real84.
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QuestionI received the invitation to buy the neural band with the meta glasses but I can’t find the button to buy it
Asked 3 weeks ago by Steph.
- Answer Hey Steph, Please get in touch with the store that sent you the demo link and they should be able to help you out!
  Answered 3 weeks ago by Meta Store Support
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QuestionI did my demo in Tampa Florida on Jan 4, how long until I can order the glasses?
Asked 3 weeks ago by Cleo.
- Answer Hi there Cleo, Our partners over at Best Buy should have already sent you a link to make your purchase. We would recommend getting in touch with the location you attended the demo at, and requesting a new link be arranged for you. We hope you are able to get your glasses soon!
  Answered 3 weeks ago by Meta Store Support
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QuestionCan you FaceTime from your iPhone contacts or iMessage to group chats on your meta display glasses? I don’t use what’s app or messenger.
Asked 3 weeks ago by Sandman.
- Answer Hey! While there isn't an option for FaceTime, you can still enjoy the use of WhatsApp, Messenger, Instagram and your phone, hands-free. While also having access to the Meta AI companion! Thanks for your interest in the Meta Ray-Ban Displays!
  Answered 3 weeks ago by Meta Store Support
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QuestionCan you add a prescription?
Asked 3 weeks ago by Ty450.
- Answer Hi there! Yes you can absolutely add a prescription to the Meta Ray-Ban Display, however there are a few things to know beforehand. Currently we are unable to support Progressive lenses or prescriptions that include Prism values. The range of total power we can create lenses for ( Combination of Sphere and Cylinder values) is from -4.00 to +4.00. If you fall in that range, once you have attended the Demo you will receive a QR code so you can upload your prescription to us. Hope this helps!
  Answered 3 weeks ago by Meta Store Support
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QuestionHow will I add my prescription to my order? Do you get the prescription after you order it?
Asked 3 weeks ago by prettyflocko.
- Answer Hey there, During your demo you will tell the assistant you want to add your prescription, they will then provide you with a link so you can upload your prescription and finish your purchase online.
  Answered 3 weeks ago by Meta Store Support
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QuestionWhat is delivery time? Will only order if i can have before February 25th. Houston Texas.
Asked 1 month ago by Dustin.
- Answer It took only 8 natural days to arrive. However, this after the 3 months (approximately) wait from the demo being scheduled, the wait until the event, and being chosen in the event to complete the purchase…
  Answered 1 month ago by Stormtrooper
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QuestionDo the Rayban Display meta have auto-tinting lenses?
Asked 1 month ago by Dustin.
- Answer Hi Dustin, Great question! The good news is that the Meta Ray-Ban Display prescription lenses come in single vision, with premium anti-reflective coating in clear to gray transition lenses. For more information, head over to our website to schedule a demo at your local store.
  Answered 1 month ago by Meta Store Support
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QuestionIi got a message saying I was one of the few customers selected to purchase. When I click on it goes to the product with no ability to purchase only demo which I have done in November. What’s going on??? This is very confusing and frustrating. It’s not
Asked 1 month ago by Monika.
- Answer Did you figure it out? This is happening to me too. I received the invitation but can’t add to cart?
  Answered 3 weeks ago by Anonymous
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QuestionI did a demo back in october and still have only gotten an email about then me getting the invite and waiting for the exclusive sales event which happened last in january and since then nothing. How long should i expect to wait?
Asked 1 month ago by Shraggs.
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Showing 1-20 of 40 questions

Questions & Answers

Ray-Ban Meta - Display & Neural Band | AI glasses with in-lens display - Shiny frame, large - band size 3 - Black

Q: QuestionI ordered a pair Sunday Oct 19th. How long will it take to get them? It currently says December 30th. That is not acceptable.

Q: QuestionWhy did I receive a limited time purchase event only open for 24 hours if the product is not available? Why was I told I have to redo the demo and drive the 8 hours each way and get a hotel in order to do said demo? Why is there no actual customer service

Q: QuestionCan I use other Ai app with it like gemini, Google and can I use search engines like Google, open, read emails and note pads?

Q: QuestionMissed my invite due to having my credit card info stolen and getting a new card it hadn't arrived so my invite 7 days ago wasn't going to work for me how do i get another invite without having to drive another 6 hours across state lines to demo again?

Q: QuestionWhat store locations offer rayban demos?

Q: QuestionThose are polarized or photochromic?

Q: QuestionI received my link to purchase my glasses, but I need to add my prescription. How do I do this?

Q: QuestionI want prescription lenses but haven't received a QR code to upload my prescription. Only showing the purchase. How can I do this?

Q: QuestionAre you able to use eyeglass insurance to purchase the meta display?

Q: QuestionThis Product could send to my Country? I´m From Chile (Southamerica)

Q: QuestionWhat's the best way to clean the lens when it gets dirty? I tried the micro cloth that comes with the glasses, but it is not working.

Q: QuestionI received the invitation to buy the neural band with the meta glasses but I can’t find the button to buy it

Q: QuestionI did my demo in Tampa Florida on Jan 4, how long until I can order the glasses?

Q: QuestionCan you FaceTime from your iPhone contacts or iMessage to group chats on your meta display glasses? I don’t use what’s app or messenger.

Q: QuestionCan you add a prescription?

Q: QuestionHow will I add my prescription to my order? Do you get the prescription after you order it?

Q: QuestionWhat is delivery time? Will only order if i can have before February 25th. Houston Texas.

Q: QuestionDo the Rayban Display meta have auto-tinting lenses?

Q: QuestionIi got a message saying I was one of the few customers selected to purchase. When I click on it goes to the product with no ability to purchase only demo which I have done in November. What’s going on??? This is very confusing and frustrating. It’s not

Q: QuestionI did a demo back in october and still have only gotten an email about then me getting the invite and waiting for the exclusive sales event which happened last in january and since then nothing. How long should i expect to wait?

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QuestionI ordered a pair Sunday Oct 19th. How long will it take to get them? It currently says December 30th. That is not acceptable.

QuestionWhy did I receive a limited time purchase event only open for 24 hours if the product is not available? Why was I told I have to redo the demo and drive the 8 hours each way and get a hotel in order to do said demo? Why is there no actual customer service

QuestionCan I use other Ai app with it like gemini, Google and can I use search engines like Google, open, read emails and note pads?

QuestionMissed my invite due to having my credit card info stolen and getting a new card it hadn't arrived so my invite 7 days ago wasn't going to work for me how do i get another invite without having to drive another 6 hours across state lines to demo again?

QuestionWhat store locations offer rayban demos?

QuestionThose are polarized or photochromic?

QuestionI received my link to purchase my glasses, but I need to add my prescription. How do I do this?

QuestionI want prescription lenses but haven't received a QR code to upload my prescription. Only showing the purchase. How can I do this?

QuestionAre you able to use eyeglass insurance to purchase the meta display?

QuestionThis Product could send to my Country? I´m From Chile (Southamerica)

QuestionWhat's the best way to clean the lens when it gets dirty? I tried the micro cloth that comes with the glasses, but it is not working.

QuestionI received the invitation to buy the neural band with the meta glasses but I can’t find the button to buy it

QuestionI did my demo in Tampa Florida on Jan 4, how long until I can order the glasses?

QuestionCan you FaceTime from your iPhone contacts or iMessage to group chats on your meta display glasses? I don’t use what’s app or messenger.

QuestionCan you add a prescription?

QuestionHow will I add my prescription to my order? Do you get the prescription after you order it?

QuestionWhat is delivery time? Will only order if i can have before February 25th. Houston Texas.

QuestionDo the Rayban Display meta have auto-tinting lenses?

QuestionIi got a message saying I was one of the few customers selected to purchase. When I click on it goes to the product with no ability to purchase only demo which I have done in November. What’s going on??? This is very confusing and frustrating. It’s not

QuestionI did a demo back in october and still have only gotten an email about then me getting the invite and waiting for the exclusive sales event which happened last in january and since then nothing. How long should i expect to wait?