Questions & Answers

Q: QuestionDoes it come with charging cable?

Asked 1 month ago by Shirley.

• A:Answer yes it does!

  Answered 1 month ago by HersoulVerified Purchase

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Q: QuestionCan I purchase this product with FSA account card?

Asked 1 month ago by Houston.

• A:Answer Yes Houston, How it's worked in the past is that you would need to buy the glasses first and the have FSA reimburse you

  Answered 1 month ago by Meta Store Support

  
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Q: QuestionWhat category uv protection are these? I damaged my cornea and require Cat3 lense protection. Do these have variable shade tinting to adjust for night driving and light sensitivity?

Asked 1 month ago by Ddk.

• A:Answer Hello there, Thank you for your question about the Ray-Ban Meta Wayfarer smart glasses. We understand how important lens protection is, especially given your sensitivity to light, and we’re happy to clarify this for you. All Ray-Ban Meta Wayfarer lenses provide 100% UVA and UVB protection. Most models are classified as Category 3 sun lenses, which means they are suitable for strong sunlight and everyday outdoor use. Some versions are available with Transitions™ lenses, which automatically adjust their tint depending on the lighting conditions. Please note: * Category 3 lenses block a high level of visible light, making them ideal for daytime wear. * Transitions™ lenses are helpful for light sensitivity during the day, but they are not recommended for night driving, as even their lightest tint can reduce visibility in low-light conditions. If you have more questions, please contact us through Meta Store Support. We will be happy to help.

  Answered 1 month ago by Meta Store Support

  
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Q: QuestionCan I translate in real time

Asked 1 month ago by Nel.

• A:Answer Hello Nel! That is a great questions! The Ray-Ban Meta smart glasses, available in both Gen 1 and Gen 2 models, include a live translation feature powered by the Meta AI assistant. This allows you to hold real-time conversations across different languages without needing to pause or switch apps. At the moment, the glasses support translation between English, French, German, Italian, Portuguese, and Spanish. The first time you use the feature, you’ll need to download the languages you want, but after that the process is seamless. It’s designed to make communication feel natural and to help you connect more easily when traveling, meeting new people, or practicing a new language.

  Answered 1 month ago by Meta Store Support

  
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Q: QuestionDo the clear one transition to sunglasses in the sun

Asked 1 month ago by Rob.

• A:Answer Hello Rob, Great question! the Ray-Ban Meta Wayfarer glasses are available with Transitions lenses, which are designed to adapt seamlessly to changing light. Indoors, they remain clear, and when you step outside, they automatically darken to provide comfort and protection from sunlight. This makes them a great option if you want the convenience of one pair of glasses that works in different environments. When ordering, you’ll see two options: * Standard clear lenses for everyday use. * Transitions® lenses that adjust to light conditions. To be sure you get the version you want, check that the product description specifically mentions Transitions® lenses. And if you’re ever uncertain, our Support Team will be glad to walk you through the details and help you choose the best fit for your needs.

  Answered 1 month ago by Meta Store Support

  
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Q: QuestionCan I take test with AI help

Asked 1 month ago by Anonymous.

• A:Answer All the time

  Answered 1 month ago by Angel109

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Q: QuestionHow long will it take to get these? I was told really three weeks now it’s gonna come after Christmas. I needed them before Christmas.

Asked 1 month ago by Petedogg.

• A:Answer My glasses arrived in less than a week

  Answered 2 weeks ago by user803278Verified Purchase

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Q: QuestionHow to use prescription glass

Asked 1 month ago by IrfranH.

This question was asked about the related product: Ray-Ban Meta - Wayfarer — Polarized Gradient Graphite Lenses — 12 MP camera — Open Ear Speakers — Meta AI - Matte Black

• A:Answer The lenses are easy to remove. Have a pair of prescription lenses made from the dimensions of the one coming with the glasses and pop the in. Very easy

  Answered 1 month ago by VincentH

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Q: QuestionDo these glasses have a in lense display?

Asked 1 month ago by John.

This question was asked about the related product: Ray-Ban Meta - Wayfarer — Polarized Gradient Graphite Lenses — 12 MP camera — Open Ear Speakers — Meta AI - Matte Black

• A:Answer Hey John Great question. No these glasses don't have an in lens display. If that's the feature you're looking for then we would recommend you check our our Meta Ray-ban Display and Neural band. They have the feature your looking for and tons more. Thanks

  Answered 1 month ago by Meta Store Support

  
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Q: QuestionCan these glasses generate closed caption from spoken words

Asked 1 month ago by BB856.

• A:Answer no

  Answered 1 week ago by KyleeDVerified Purchase

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Q: QuestionThey are transition lenses.?

Asked 1 month ago by Jorga.

• A:Answer Hey Jorga, You can choose to buy AI glasses with transition lenses! They don't come with the glasses by default though, make sure to carefully check the lenses you're ordering.

  Answered 1 month ago by Meta Store Support

  
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Q: QuestionAre these glasses good for the visually impaired? Such as talking into the ear what it sees?

Asked 1 month ago by Cece.

• A:Answer Hey Cece, great question. Yes, All Ray-Ban Meta smart glasses (the "Wayfarers" in question) can describe what the user is looking at by leveraging Meta AI. This feature allows for hands-free, real-time audio descriptions of the surrounding environment. Thanks

  Answered 1 month ago by Meta Store Support

  
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Q: Questioncan I read from them like a Teleprompter?

Asked 1 month ago by Bond.

• A:Answer That’s a different version. Of metas

  Answered 1 month ago by StefVerified Purchase

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Q: QuestionCan I watch a movie on these glasses?.

Asked 1 month ago by BobH.

• A:Answer Yes and shows and all .

  Answered 1 month ago by Angel109

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Q: QuestionCompatible with iPhone?

Asked 1 month ago by Ram.

This question was asked about the related product: Ray-Ban Meta - Wayfarer — Polarized Gradient Graphite Lenses — 12 MP camera — Open Ear Speakers — Meta AI - Matte Black

• A:Answer Yes

  Answered 1 month ago by user638548Verified Purchase

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Q: QuestionAre the batteries expensive? How do I get new batteries? Can I listen to youtube videos?

Asked 1 month ago by ifiwereu.

• A:Answer charges with a cord, can listen to music and stuff

  Answered 1 week ago by KyleeDVerified Purchase

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Q: QuestionCan you watch videos on YouTube with the Ray Ban Meta Gen2 Glasses ?

Asked 1 month ago by JimmyDean252.

• A:Answer Yes you can

  Answered 1 week ago by MarcellaM

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Q: QuestionCan I take pics and videos without having my phone nearby or connected? Plan to hike a trail where no cell reception is available and going to leave phone in the car..just wondering if these glasses are independent of phone connectivity.

Asked 1 month ago by DaveD.

This question was asked about the related product: Ray-Ban Meta - Wayfarer — Polarized Gradient Graphite Lenses — 12 MP camera — Open Ear Speakers — Meta AI - Matte Black

• A:Answer Hello DaveD, That’s a really good question. The Ray-Ban Meta smart glasses are designed to give you freedom when you’re out exploring. You don’t need to carry your phone with you to capture memories, these glasses can take photos and record videos on their own. How it works Independent capture: The glasses can snap pictures and record videos without being connected to your phone or the internet. Built-in storage: Everything you capture is saved directly to the glasses until you’re ready to transfer it. There’s enough space for plenty of photos and several minutes of video. Simple controls: Just press the capture button on the frame to take a photo or start recording. Sync later: Once you’re back from your hike and near your phone again, you can connect the glasses to the Meta app. That’s when your photos and videos will move over to your phone’s gallery, ready to view and share. It means you can leave your phone behind, stay present in the moment, and still capture the beauty around you. Later, when you’re home or back in range, you’ll have all those memories waiting to be synced. Just remember you'll need to sync them later to access the files So enjoy your hike knowing the glasses have you covered, you’ll come back with both the experience and the photos to remember it by.

  Answered 1 month ago by Meta Store Support

  
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Q: QuestionAre these glasses compatible with Samsung droid phones

Asked 1 month ago by Anonymous.

This question was asked about the related product: Ray-Ban Meta - Wayfarer — Polarized Gradient Graphite Lenses — 12 MP camera — Open Ear Speakers — Meta AI - Matte Black

• A:Answer Hi there! Great question! The Ray-Ban Meta Wayfarer glasses do work with Samsung phones, as long as your device is running Android 10 or newer. To get started, simply head to the Google Play Store and download the Meta AI app. Once installed, the app will guide you step by step through pairing your glasses with your phone. We hope this answers your question!

  Answered 1 month ago by Meta Store Support

  
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