Questions & Answers

Q: QuestionHow long does it take your glasses to transition from clear to dark

Asked 2 months ago by Tink.

This question was asked about the related product: Ray-Ban Meta - Skyler (Gen 1) - Smart AI Glasses for Men and Women - Camera, Audio, Video - Blue Transition Lenses - Chalky Grey

• A:Answer about 1 minute but you have to be outside in the sun for it to completely change. Otherwise it will just be light tint.

  Answered 1 month ago by BrandyeHVerified Purchase

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Q: QuestionDoes it have the ability to take videos and how does that work if it can.Is there some light indicator when it is recording or livestreaming?

Asked 3 months ago by Anonymous.

This question was asked about the related product: Ray-Ban Meta - Skyler (Gen 1) - Smart AI Glasses for Men and Women - Camera, Audio, Video - Blue Transition Lenses - Chalky Grey

• A:Answer It’s and indicator a light turn on and the glasses start recording

  Answered 2 months ago by Marco

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Q: QuestionAre they transition?

Asked 4 months ago by Anonymous.

• A:Answer Yes

  Answered 1 month ago by JenniferMVerified Purchase

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Q: QuestionWhat does it mean by blue transition lenses? Do they get darker when outside and clear indoors?

Asked 5 months ago by B.

This question was asked about the related product: Ray-Ban Meta - Skyler (Gen 1) - Smart AI Glasses for Men and Women - Camera, Audio, Video - Blue Transition Lenses - Chalky Grey

• A:Answer Yes

  Answered 1 month ago by JenniferM

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Q: QuestionIs this Gen 1 or Gen 2 ?

Asked 5 months ago by ANasr.

• A:Answer Gen 2

  Answered 1 month ago by JenniferMVerified Purchase

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Q: QuestionAre these glasses waterproof? How and with what do u clean the lenses when they get smudged with fingerprints?

Asked 6 months ago by DawnRJ64.

• A:Answer Not sure if waterproof clean with wet cloths for glasses

  Answered 3 months ago by LeeJ

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Q: QuestionWill I be able to buy them and take them to my eye doctor to put my prescription and will they still transition in the sun

Asked 6 months ago by Prescription.

This question was asked about the related product: Ray-Ban Meta - Skyler (Gen 1) - Smart AI Glasses for Men and Women - Camera, Audio, Video - Blue Transition Lenses - Chalky Grey

• A:Answer Yes you can add your prescription Try lens crafters

  Answered 2 weeks ago by DanaS

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Q: QuestionIs there a manufacturer warranty on these glasses , at time of purchases?

Asked 6 months ago by Lisa.

This question was asked about the related product: Ray-Ban Meta - Skyler (Gen 1) - Smart AI Glasses for Men and Women - Camera, Audio, Video - Blue Transition Lenses - Chalky Grey

• A:Answer Yes when I purchased mines . .. I purchased the manufacturer warranty.

  Answered 6 months ago by AngieF7728

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Q: QuestionCan you do text messages on those Sunglasses or make and answer calls?

Asked 6 months ago by KeithA.

• A:Answer For sure you can do it all

  Answered 2 months ago by Marco

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Q: QuestionI would like to purchase the Ray-Ban Meta glasses but I I also need reading glasses. Does the lens or software has magnifying features that I can use?

Asked 7 months ago by Mike.

• A:Answer You can get prescription lens

  Answered 3 months ago by TylerM

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Q: QuestionAre photochromic lenses available?

Asked 7 months ago by KingHem.

This question was asked about the related product: Ray-Ban Meta - Skyler (Gen 1) glasses with Meta AI, Audio, Photo, Video Compatability - Clear Lenses - Shiny Black

• A:Answer Yes, you can buy them online and pop them out pretty easy. Tutorial is online, Youtube.

  Answered 1 month ago by BrandyeH

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Q: QuestionAre other people standing around me able to hear when Meta speaks?

Asked 7 months ago by Charlies.

This question was asked about the related product: Ray-Ban Meta - Skyler (Gen 1) - Smart AI Glasses for Men and Women - Camera, Audio, Video - Blue Transition Lenses - Chalky Grey

• A:Answer No, people next to you cannot hear.

  Answered 7 months ago by user786815Verified Purchase

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Q: QuestionWhat are the sizes on the glasses in need size 53/22 my husband has. Big head

Asked 8 months ago by Toya.

• A:Answer Hi there Toya, thank you for the great question! We had a quick look into this for you and we just we just wanted to let you know that the Ray-Ban Meta standard wayfarer glasses are 131MM hinge to hinge and the large are 137mm hinge to hinge. You can find more information on this from our website in the AI glasses section, if you click on a pair of glasses and go to 'size guide' you can find the measurements for all of our glasses there. we hope this helps!

  Answered 8 months ago by Meta Store Support

  
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Q: QuestionI wear progressives. Will the glasses be according to my progressive prescription?

Asked 9 months ago by G.

This question was asked about the related product: Ray-Ban Meta - Skyler (Gen 1) glasses with Meta AI, Audio, Photo, Video Compatibility - Pink Lenses - Shiny Chalky Gray

• A:Answer Yes, Ray-Ban Meta smart glasses can be fitted with progressive prescription lenses. When ordering through Ray-Ban’s official site, you’ll have the option to upload your prescription including progressive lenses and customize the glasses to your vision needs. Just be sure to provide accurate measurements (like pupillary distance) during the ordering process to ensure the best fit and visual clarity.

  Answered 9 months ago by Meta Store Support

  
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Q: QuestionCan I get them with my prescription

Asked 10 months ago by Anonymous.

This question was asked about the related product: Ray-Ban Meta - Skyler (Gen 1) glasses with Meta AI, Audio, Photo, Video Compatibility - Pink Lenses - Shiny Chalky Gray

• A:Answer Hi there! Indeed you can get the Ray-Ban Meta AI glasses with your prescription lenses.

  Answered 10 months ago by Meta Store Support

  
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Q: QuestionCan the transition META glasses with prescription be purchased through Bestbuy to be able use the Best Buy Credit card?

Asked 10 months ago by Shao.

Q: QuestionCan I get these glasses with my eye glass prescription in it?

Asked 11 months ago by Crowley.

This question was asked about the related product: Ray-Ban Meta - Skyler (Gen 1) - Smart AI Glasses for Men and Women - Camera, Audio, Video - Blue Transition Lenses - Chalky Grey

• A:Answer I've heard you can but I think you would need to order directly from the Meta website if you want it with subscription. But whichever way you go, I highly suggest the transition lenses.

  Answered 10 months ago by mafmVerified Purchase

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Q: QuestionThe video shows a person wearing the glasses in the wilderness. So, don’t they require Wi-Fi?

Asked 11 months ago by Curioso.

This question was asked about the related product: Ray-Ban Meta - Skyler (Gen 1) glasses with Meta AI, Audio, Photo, Video Compatibility - Pink Lenses - Shiny Chalky Gray

• A:Answer Hello Curioso! We can see that you have a question regarding the Ray-Ban Meta Glasses. Ray-Ban Meta glasses can still perform some functions without Wi-Fi, including capturing photos and videos, listening to audio from connected apps, and using limited voice controls. However, full voice control, importing captures, and software updates require Wi-Fi or a mobile data connection. Here's a more detailed breakdown: Without Wi-Fi: Capturing Photos and Videos: You can use the capture button on the glasses or voice commands like "Hey Meta, take a photo" to take photos and videos. Audio Streaming: You can listen to music from Spotify, Apple Music, or other connected apps. Limited Voice Control: Some basic voice commands might work without Wi-Fi, but for full AI functionality, you'll need a network connection. Calling and Messaging: While you can make calls and messages using your phone's connection, the glasses themselves can't operate independently for these functions without Wi-Fi. We hope this answers your question, if you have more queries, please contact our wonderful Meta Store Support. We will be happy to help you.

  Answered 11 months ago by Meta Store Support

  
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Q: QuestionAre the Ray-Ban glasses compatible with the iPhone?

Asked 11 months ago by Danoh.

This question was asked about the related product: Ray-Ban Meta - Skyler (Gen 1) glasses with Meta AI, Audio, Photo, Video Compatibility - Pink Lenses - Shiny Chalky Gray

• A:Answer Hi there, We're glad to hear you're interested in our Meta Ray-Bans, and we're happy to help. Currently, our Meta AI app (which is needed to use the Ray-Bans) is currently supported on iPhone devices with iOS 14.2 and above. We hope this helps!

  Answered 11 months ago by Meta Store Support

  
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