Questions & Answers

Q: QuestionWhat megapixel is the built-in camera?

• A:Answer The built-in camera is an ultra-wide 12 MP camera.

Q: QuestionDoes this device have a built-in microphone?

• A:Answer Yes, this device has a built-in microphone.

Q: QuestionAre headphones built into this device?

• A:Answer Yes, this device has built-in headphones.

Q: QuestionHow long does the battery last on a full charge?

• A:Answer The battery can last up to eight hours with moderate use on a full charge.

Q: QuestionDoes this device have a built-in camera?

• A:Answer Yes, this device has an integrated camera.

Q: QuestionCan these glasses be used to listen to music?

• A:Answer Yes, you can listen to music with discreet open-ear speakers.

Q: QuestionI have a Geek Squad account. What does this cover if I buy the Glasses from Best buy? I am thinking about a purchase for my trip to Africa. I want to know about warranty info. and coverage.

Asked 5 days ago by RayBan.

Q: QuestionCan meta glasses be upgraded

Asked 1 month ago by Eve.

• A:Answer Hi Eve, Thanks for your question! It's great to see that you are interested in the Ray-Ban Meta Skyler (Gen 2) glasses! Yes, Ray-Ban Meta glasses can be upgraded through our software updates. To toggle automatic updates on or off: - In the Meta AI app, tap at the bottom. - Tap your profile picture in the top right, then tap App info. - Tap App update settings. You'll be sent to the Meta AI app in your device's settings. - Tap Auto-update Meta AI to toggle automatic updates on or off. The app will update using Wi-Fi or mobile data depending on your selection in the App update settings. We hope this answers your question. If you have any further questions, please reach out to our support team via our website.

  Answered 1 month ago by Meta Store Support

  
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Q: QuestionIf I need meta to answer a question on my paper, will she ?

Asked 1 month ago by Billy.

Q: QuestionDo all meta Ai glasses come come with a case

Asked 1 month ago by Sunshine.

• A:Answer Hello there! Yes all Meta AI glasses do come with the case.

  Answered 1 month ago by Meta Store Support

  
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Q: QuestionAre the lens clear color and then transition in sunlight?

Asked 1 month ago by Vicki.

This question was asked about the related product: Ray-Ban Meta - Skyler (Gen 2) glasses with Meta AI, Audio, Photo, Video Compatibility - Transitions Sapphire lenses - Shiny Chalky Grey

• A:Answer Hi there Vicki! Yes indeed, this is how transition lenses in the Ray-Ban Meta AI glasses work.

  Answered 1 month ago by Meta Store Support

  
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Q: QuestionCan I get progressive lenses?

Asked 1 month ago by Random.

• A:Answer Hey there, Of course! Prescription and progressive lenses are available to add to our AI glasses. You can do this at point of purchase, or have them added at any of the approved retailers, such as Sunglass Hut or Lenscrafters. You can also get in touch with the Meta support team on our website if you have more questions!

  Answered 1 month ago by Meta Store Support

  
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Q: QuestionWhen will there be a restock of the violet gen 2 meta glasses?

Asked 2 months ago by AndreaL.

• A:Answer I had to go into the store in order to get a pair ordered. They always show out of stock online.

  Answered 3 weeks ago by HpacuraVerified Purchase

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Q: QuestionYou have Shiny Mystic Violet listed as "coming soon" but I see them available from other retailers (2-day delivery). When will Best Buy have them in stock?

Asked 2 months ago by jenninsb.

Q: QuestionWill it record conversations and export to a ai summary platform?

Asked 3 months ago by EJ.

This question was asked about the related product: Ray-Ban Meta - Skyler (Gen 2) glasses with Meta AI, Audio, Photo, Video Compatibility - Polarized Graphite lenses - Shiny Black

• A:Answer Hi there EJ, Thanks for the question! Meta AI voice conversations are stored by default when using Meta AI and may be used to improve AI at Meta and other Meta products. The option to disable voice recordings storage is no longer available, but you can delete recordings anytime in Settings in the Meta AI app. Learn more about how we use your voice recordings, transcripts, and related data as explained in our Voice Privacy Notice. You can find this notice over at the Meta AI glasses Help Center.

  Answered 3 months ago by Meta Store Support

  
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Q: QuestionCan text messages be displayed on the lenses

Asked 3 months ago by Chippy.

This question was asked about the related product: Ray-Ban Meta - Skyler (Gen 2) glasses with Meta AI, Audio, Photo, Video Compatibility - Transitions Sapphire lenses - Shiny Chalky Grey

• A:Answer Which ones have the messages displayed on the lenses

  Answered 1 month ago by Anonymous

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Q: QuestionDo the glasses come in different sizes.

Asked 3 months ago by AC.

This question was asked about the related product: Ray-Ban Meta - Skyler (Gen 2) glasses with Meta AI, Audio, Photo, Video Compatibility - Transitions Amethyst lenses - Shiny Black

• A:Answer Hello AC, thank you for your question. Yes the glasses can be bought in large or regular size, to ensure it fits you best, without slipping. We hope this has helped and you can purchase a new pair of glasses with confidence.

  Answered 3 months ago by Meta Store Support

  
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Q: Questionare they transition

Asked 3 months ago by Anonymous.

• A:Answer Yes

  Answered 3 months ago by Arielb

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Q: QuestionWhat about prescriptions? Will it fit over prescription glasses?

Asked 4 months ago by Installation.

This question was asked about the related product: Ray-Ban Meta - Skyler (Gen 2) glasses with Meta AI, Audio, Photo, Video Compatibility - Transitions Amethyst lenses - Shiny Black

• A:Answer Hi there and thank you for your inquiry! The AI glasses fitting over your prescription lenses is heavily dependent on the size of your prescription glasses. The Skylar model in question has the following sizes: Hinge to Hinge: 133mm Lens Height: 42mm Lens Width: 52mm Bridge Width: 20mm Temple Length: 150mm If you are curious about the sizes of other smart glasses, please be sure to check of the Specifications section of the respective store page. The easiest option however, would be to get prescription lenses in your AI Glasses. Your eligibility for this depends on your prescription, and this can also be checked through the Meta Store. We hope that this helps, and we hope that you have a wonderful day!

  Answered 4 months ago by Meta Store Support

  
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