Questions & Answers

Q: QuestionYou answered that these glasses can read messages and notification out loud. For a person with vision issues, could these glasses read documents out loud? and does it have the ability to tell you which direction you are going?

Asked 5 months ago by Steven.

This question was asked about the related product: Ray-Ban Meta - Wayfarer glasses with Meta AI, Audio, Photo, Video Compatibility - Clear Lenses - Shiny Black

• A:Answer No

  Answered 5 months ago by SeanS

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs there a waiting list or can I be notified when the polarized blue glasses come back into stock?

Asked 6 months ago by Kayla.

This question was asked about the related product: Ray-Ban Meta - Wayfarer (Gen 1) glasses with Meta AI, Audio, Photo, Video Compatibility - Polarized Blue Lenses - Matte Jeans

• A:Answer Try going to the store if you’re near one I ordered mines and got mines sent to me

  Answered 5 months ago by NishaC

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan these glasses translate languages?

Asked 6 months ago by Anonymous.

This question was asked about the related product: Ray-Ban Meta - Wayfarer glasses with Meta AI, Audio, Photo, Video Compatibility - Clear Lenses - Shiny Black

• A:Answer They can translate written text, I cannot speak to the accuracy. They cannot translate spoken word as far as I am aware.

  Answered 6 months ago by ConnorF

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan you put prescription lens on these glasses?

Asked 6 months ago by Anonymous.

This question was asked about the related product: Ray-Ban Meta - Wayfarer glasses with Meta AI, Audio, Photo, Video Compatibility - Clear Lenses - Shiny Black

• A:Answer If you can get somewhere to cut your prescription for them, yes.

  Answered 6 months ago by ConnorF

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDo these glasses film videos in horizontal view or is it just vertical?

Asked 6 months ago by LV.

This question was asked about the related product: Ray-Ban Meta - Wayfarer glasses with Meta AI, Audio, Photo, Video Compatibility - Clear Lenses - Shiny Black

• A:Answer Just vertical.

  Answered 6 months ago by ConnorF

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionAre the lenses more red or pink?

Asked 6 months ago by AJ.

• A:Answer They're in between. More like a dusty red color. It's a very light tint even when fully activated in sunlight.

  Answered 6 months ago by BJCruz

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs healthy to wear glasses 🕶️ all day if u put prescription

Asked 6 months ago by Boggie.

• A:Answer Yes, they are regular frames and your prescription would be the same. The arm of the glasses is where the magic is.

  Answered 6 months ago by AGMOM

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHow long of a video can be captured each time? Is live streaming longer, the same, or different? One reviewer said a 60-second video capture was the limit.

Asked 7 months ago by Joba.

This question was asked about the related product: Ray-Ban Meta - Wayfarer glasses with Meta AI, Audio, Photo, Video Compatibility - Polarized Gradient Graphite Lenses - Matte Black

• A:Answer You can choose your length from 15/30/60 seconds or 3 minutes. Live stream up to 30 mins at a time.

  Answered 7 months ago by AppleLuva

  • 
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWe are moving to Spain. When will Meta AI be available in Spain so we can use real time Spanish conversation to English translation?

Asked 8 months ago by RJ.

This question was asked about the related product: Ray-Ban Meta - Wayfarer glasses with Meta AI, Audio, Photo, Video Compatibility - Polarized Gradient Graphite Lenses - Matte Black

• A:Answer Meta AI's real-time translation feature for Ray-Ban Meta smart glasses is currently available in select countries, including the U.S., Canada, the U.K., and Australia. As of now, there is no official announcement regarding its availability in Spain. However, Meta has been progressively expanding its AI services to more countries and languages. For instance, Meta AI is now accessible in several Latin American countries and is expected to roll out in additional regions soon. Given this trend, it's plausible that Meta AI's real-time translation capabilities will become available in Spain in the near future. To stay updated on the latest developments, you can monitor Meta's official announcements or check the Meta View app for software updates related to your Ray-Ban Meta smart glasses.

  Answered 6 months ago by SaraP

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDo they translate other languages. I see other bluetooth glasses translate, you can make and take calls, take pictures etc. for much cheaper.

Asked 8 months ago by Elephant.

This question was asked about the related product: Ray-Ban Meta - Wayfarer glasses with Meta AI, Audio, Photo, Video Compatibility - Clear Lenses - Shiny Black

• A:Answer It can, but not all languages.

  Answered 7 months ago by Jennaxscott

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionThe video demonstrating this product showed that it came with a charging case not a regular case does this product come with a charging case?

Asked 8 months ago by Anonymous.

This question was asked about the related product: Ray-Ban Meta - Wayfarer glasses with Meta AI, Audio, Photo, Video Compatibility - Polarized Gradient Graphite Lenses - Matte Black

• A:Answer Yes, it comes with a charging case that looks like a glasses case. It is charged via USB-C and it charges the glasses when placed inside.

  Answered 7 months ago by BenCVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionAre these good for offroad riding.water,dust resistant?

Asked 8 months ago by Jr.

• A:Answer The Ray-Ban Meta Wayfarer smart glasses are not designed for off-road riding or rugged outdoor use. Here’s a breakdown of their durability aspects: Not Ideal for: Dusty environments (e.g., trails, off-road biking): No official dust resistance (IP rating), which means dust could potentially get into the small microphone/camera openings. Water exposure: They're not water-resistant or waterproof. Sweat, rain, or splashes during outdoor riding could damage internal components like the speakers or camera. They are great for: Casual, dry, urban or indoor use Recording POV video or photos in stable environments Hands-free communication and AI interaction on the go

  Answered 6 months ago by SaraPVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionI want to get them to record a hike but there's little to no reception there, can you still record video if there is no cell or wifi connection?

Asked 9 months ago by dgomez.

This question was asked about the related product: Ray-Ban Meta - Wayfarer glasses with Meta AI, Audio, Photo, Video Compatibility - Polarized Gradient Graphite Lenses - Matte Black

• A:Answer I would say yes. The glasses connect to your phone on an app via Bluetooth.

  Answered 6 months ago by AGMOM

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhich RW model is that? RW4002(-50-22), RW4006(50-22), RW4008(53-22), RW4009(50-23), RW4009F(51-23), RW4010(52-20) ? I need this for lenses, those are options given

Asked 9 months ago by Woah.

This question was asked about the related product: Ray-Ban Meta - Wayfarer glasses with Meta AI, Audio, Photo, Video Compatibility - Clear Lenses - Shiny Black

• A:Answer Rw400853-52

  Answered 7 months ago by FransicoM

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan these be connected to earbuds to have the audio played on the earbuds?

Asked 9 months ago by Liz.

This question was asked about the related product: Ray-Ban Meta - Wayfarer glasses with Meta AI, Audio, Photo, Video Compatibility - Clear Lenses - Shiny Black

• A:Answer Hello Liz, This should be possible if you are using any Bluetooth earbuds/headphones, as you will be able to pair them using pairing mode. If you need more help setting this up, you can always contact our Support Team via our website.

  Answered 9 months ago by Meta Store Support

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhy my lenses don’t look dark. I have the Polarized Gradient Graphite Lenses . I wanted the darker lenses.

Asked 9 months ago by Kiki.

This question was asked about the related product: Ray-Ban Meta - Wayfarer glasses with Meta AI, Audio, Photo, Video Compatibility - Polarized Gradient Graphite Lenses - Matte Black

• A:Answer Perhaps because it's a gradient tint. It's darker at the top then becomes lighter at the bottom.

  Answered 6 months ago by BJCruz

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionAre they good for jogging?

Asked 9 months ago by Anonymous.

• A:Answer They aren’t horrible just like normal glasses quality is great but make sure you get right size or they might bounce while running

  Answered 6 months ago by ChristianS

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan these glasses read for you?

Asked 9 months ago by Nate.

This question was asked about the related product: Ray-Ban Meta - Wayfarer glasses with Meta AI, Audio, Photo, Video Compatibility - Clear Lenses - Shiny Black

• A:Answer Yes they can.

  Answered 4 months ago by Du2202

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs there an app for these glasses that allows the user to hear audio from an output device that can still play the output to others in the room? (As if the glasses were an additional output?)

Asked 9 months ago by Anne.

• A:Answer Hi there, Although it doesn't support that feature natively, with a fantastic range of apps from Spotify, to Shazam, and constantly evolving additions through regular updates- you will likely be able to find a suitable solution for your needs We are adding new AI features to Ray-Ban Meta glasses to help you remember things like where you parked, translate speech in real time, answer questions about things you’re seeing and more. Along with advancing our partnerships with Spotify and Amazon Music and adding new ones with Audible and iHeart to give you more ways to listen. Thanks!

  Answered 9 months ago by Meta Store Support

  
  Helpful (0)Unhelpful (0)ReportAnswer this question