Questions & Answers

Q: QuestionHow long is the manufacturer's warranty for the mouse?

• A:Answer The manufacturer's warranty for both parts and labor is 2 years.

Q: QuestionCan the mouse be used with both Mac and Windows?

• A:Answer The Basilisk V3 Pro is compatible with both Apple MacOS and Microsoft Windows operating systems.

Q: QuestionHow many buttons does the mouse have?

• A:Answer The Basilisk V3 Pro has a total of eleven buttons.

Q: QuestionDoes the mouse have adjustable weight?

• A:Answer The Razer Basilisk V3 Pro mouse does have adjustable weight.

Q: QuestionWhat is the maximum sensitivity of the mouse?

• A:Answer The maximum sensitivity of the mouse is 30000 dots per inch.

Q: QuestionDoes it work with mac os ventura?

Asked 2 years ago by gmdev.

• A:Answer It does "work" with MacOS. However, it will only move the cursor. Razer's software only works on Windows. You won't be able to use Razer Synapse, Cortex, or Axon. You won't be able to change the color of the lights from that machine. If you have a spare windows computer, you can program a profile to the mouse directly to use specific lighting effects & dpi, but that's about it.

  Answered 2 years ago by LazyVerified Purchase

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Q: Questiondoes it come with the puck to charge wirelessly?

Asked 2 years ago by LXDSodilious.

• A:Answer No. Just the USBC charge cable.

  Answered 2 years ago by Agent007PRVerified Purchase

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Q: QuestionPeople here keep mentioning the USB dongle not working but I haven't seen issues anywhere else... Are they just switching it to Bluetooth mode and not knowing it?

Asked 3 years ago by d0x360.

• A:Answer i doubt it. Takes a bit more of a process to activate the BT. Could just be a bad dongle, but mine has been perfect.

  Answered 3 years ago by humilifyVerified Purchase

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Q: QuestionHas anyone actually used Windows 11 Dynamic lighting to control the LED colors on this mouse, and if so how did it work...is the mouse fully functional without needing to load separate Razer software to the system?

Asked 2 months ago by Morbius.

• A:Answer You need synapse for everything.

  Answered 1 month ago by SubZer0

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Q: QuestionDoes the scroll wheel also have buttons on it when tilting it to the left or right?

Asked 1 year ago by ReapBeats.

• A:Answer Yes!

  Answered 4 months ago by Maruu

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Q: QuestionAm I just missing it or does Best Buy not sell the Dongle or charging puck that you need for the hyperspeed wireless????

Asked 1 year ago by Brendan.

• A:Answer As far as I’m aware mine came with just a normal usbc cable for the mouse but I didn’t receive the puck.

  Answered 10 months ago by AyoMystVerified Purchase

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Q: QuestionCan you use this Mouse using a Razer keyboard connected to a PS5?

Asked 2 years ago by BLemus.

• A:Answer Yep.

  Answered 9 months ago by ErikHVerified Purchase

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Q: QuestionHas anyone experienced random clicking noise when it awakes from sleep mode?

Asked 2 years ago by AuziFox.

• A:Answer Yes, it does have a clicking noise when being awaken from sleep mode. It is the mechanism which switches between the free scroll mode and tactical scroll. Whenever you use it after it being in sleep mode, it resumes its function by switching to the mode you were using because in power saving mode it disengages itself from both functions

  Answered 1 year ago by NisargPVerified Purchase

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Q: QuestionCan this charge usb-c to usb-c or is it pnly compatable with a to c?

Asked 2 years ago by Ashven.

• A:Answer Yes. It can be charged C to C

  Answered 2 years ago by Ager

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Q: QuestionCan this mouse work with the USB dongle that came with my Blackwidow V3 Mini? I know the dongle on my Blackwidow V3 Mini is capable of multi-device pairing.

Asked 2 years ago by avengersftw.

• A:Answer Yes this mouse has that same feature as well

  Answered 2 years ago by ThomasLVerified Purchase

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Q: QuestionIs it compatible with Xbox series S?

Asked 2 years ago by Stotz.

• A:Answer yes

  Answered 9 months ago by NicolasFVerified Purchase

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Q: QuestionJust got this mouse since the specs here said it can connect via bluetooth. Can I actually do this or are the specifications just wrong?

Asked 3 years ago by Brandon.

• A:Answer No, you can use it via Bluetooth. The steps should be in the manual provided

  Answered 1 year ago by NisargPVerified Purchase

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Q: QuestionIs this compatible with PS5 console?

Asked 2 years ago by BLemus.

• A:Answer yes

  Answered 9 months ago by NicolasFVerified Purchase

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