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Questions & Answers

Your price for this item is $199.99
Page Showing 1-15 of 15 questions
  • QuestionDo these work with the PS4/PS5

    Asked by Arklon.

    • Answer No. As the Razer Hammehead True Wireless Pro can only be connected via Bluetooth and some of the features might not work with the said consoles.

      Answered by Razer Customer Support

  • QuestionCan these connect directly with the Nintendo Switch

    Asked by Anonymous.

    • Answer yes, I have one. and they do.

      Answered by DeadAssTho

  • QuestionCan I use this with an xbox one S (white)

    Asked by 0mega.

    • Answer No.

      Answered by Razer Customer Support

  • Questiondoes it work for an Xbox series s

    Asked by potentialbuyer.

    • Answer They don't work full stop, had mine for about a half hour and they lost bluetooth conection, never got it back on the left side

      Answered by Kevin

  • QuestionCan you use them with a Microsoft Surface Pro X?

    Asked by Chip.

    • Answer Yes as Surface Pro X includes support for Bluetooth 5.0.

      Answered by Razer Customer Support

  • QuestionDo they have a snug fit? Good for workouts?

    Asked by Louie.

    • Answer They come with "True Comfort" foam tips. Those or the extra grip sets would be ideal for excess movement. I wear them every week (extra grip silicone tips) at work when we're unloading the distribution center truck at my store and they rarely if ever fall out. I'm not gonna say they won't EVER fall out, because that's simply untrue. The majority of the time though, they stay put.

      Answered by SiriusBreakMkii

  • QuestionHow do u charge them?

    Asked by Beanie.

    • Answer USB-A to USB-C cable that plugs into the base of the case. Case charges the buds, the cable charges the case & buds together.

      Answered by SiriusBreakMkii

  • QuestionAre they waterproof?

    Asked by Will.

    • Answer Mostly. IPX4 rating. They’re sweat and splash proof but don’t swim or shower in them.

      Answered by Bestbuyaddict

  • Questiondoes it work with a cellphone?

    Asked by Andy.

    • Answer Absolutely. As long as your phone is BT enabled, these will pair. Provided you're not using a flip phone, or older, most smartphones are BT ready.

      Answered by SiriusBreakMkii

  • QuestionWill I need to buy an adaptor if I plan to connect them to my gaming pc?

    Asked by Brandon.

    • Answer That all depends on whether or not your rig is BT enabled. Provided it is, they should pair just fine. HOWEVER, and I just ran into this with my Dell XPS, some PCs can be finicky. Easy solution, get a USB BT Audio Dongle if they (or any other BT audio device) give you a problem with pairing.

      Answered by SiriusBreakMkii

  • QuestionCan these headphones work on PlayStation 4 pro for gaming?

    Asked by ShaneG.

    • Answer Probably can use with a Bluetooth adaptor

      Answered by MrSlippery

  • QuestionCan they be used one at a time if desired?

    Asked by GrayJediMaster.

    • Answer Yes. Each earbud can work individually.

      Answered by Razer Customer Support

  • QuestionDo these have custom lighting? If not which ones do? Will Best Buy ever get them in?

    Asked by Penguin.

    • Answer No, the Razer Hammerhead True Wireless Pro does not have Chroma RGB feature. However, the Razer Hammerhead True Wireless does have it.

      Answered by Razer Customer Support

  • QuestionCan you use them with Playstation 5?

    Asked by Tino.

    • Answer No. The earbuds work like any other Bluetooth headset or earphones would work. Pairing it to the PS5 controller itself however isn't possible, but pairing it to the system may require extra hardware since the PS4 or PS5 has limited compatibility with some branded Bluetooth headsets/earphones.

      Answered by Razer Customer Support

  • QuestionCan these connect directly to Xbox series X?

    Asked by SeriesX.

    • Answer No you cannot. Series X does not allow for Bluetooth headphones to be used for audio. They need their proprietary connection or a wired headset.

      Answered by cdillo0