Questions & Answers

Q: QuestionDoes this work with a ipad 6th generation?

Asked 4 years ago by Hugo.

• A:Answer I have ipad 7th generation and it work well. As long as it has the aux port.

  Answered 4 years ago by LiprVerified Purchase

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Q: QuestionIs it surround sound?

Asked 4 years ago by Tiger.

• A:Answer No. There's no Surround Sound

  Answered 2 years ago by Razer Customer Support

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Q: QuestionDoes the headband hurt the top of your head after wearing it for a few hours?

Asked 5 years ago by Cassy.

This question was asked about the related product: Razer - Kraken Wired 7.1 Surround Sound Gaming Headset for PC, PS4, PS5, Switch, Xbox One, Series X|S - Mercury White

• A:Answer I have short hair, and after wearing these for maybe two hours straight, on the correct tightness setting, no they do not hurt the top of your head.

  Answered 5 years ago by Augustus

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Q: QuestionDoes it work Bluetooth

Asked 5 years ago by Noobmaster69.

• A:Answer No, this headset is wired. Razer makes several models that are wireless though.

  Answered 5 years ago by Keyslayer

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Q: QuestionHow’s the mic and sound on Xbox one?

Asked 6 years ago by Mike.

• A:Answer Great . Just gotta go to setting to set the right game and voice chat volume .

  Answered 6 years ago by FrankieeeVerified Purchase

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Q: QuestionIs this headset open-back?

Asked 1 year ago by Anonymous.

• A:Answer Yes

  Answered 10 months ago by AmyGVerified Purchase

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Q: QuestionCan this headset be used for remote work?

Asked 1 year ago by Brock.

• A:Answer Yes, I use it while I am working from home. Works perfectly.

  Answered 1 year ago by KailahWVerified Purchase

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Q: QuestionDoes this work if you use a Xbox one controller on a PC?

Asked 2 years ago by Anonymous.

• A:Answer Yeah you can use it connected to the controller itself. The microphone works aswell!

  Answered 1 year ago by XilzeVerified Purchase

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Q: QuestionWhy doesn’t it connect to my PlayStation 5?

Asked 2 years ago by Xander.

Q: QuestionDoes this headset have a mute button?

Asked 2 years ago by Bella.

• A:Answer Yes it does. It has a sliding mute button on the cord itself.

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionWhy do the pink ones cost $40 more than the black ones? When they are the exact same headphones? Just for the color?

Asked 2 years ago by berrybest.

• A:Answer "women" tax tbh cause they cute and pink so they gunna charge more since people will pay more

  Answered 2 years ago by user224998

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Q: QuestionDoes this headset have mic monitoring?

Asked 3 years ago by Bigboy223.

• A:Answer No

  Answered 3 years ago by MikeVerified Purchase

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Q: QuestionDoes not work with my iPad Air 5 gen. I purchased the Apple usb c to earphone adapter and nothing. Any work around? Love my headset

Asked 3 years ago by Dancy.

• A:Answer Yes

  Answered 3 years ago by djnol

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Q: QuestionI bought the headset for pc online gaming and I can not get it to work with my sound/mic from the headset. It’s only playing the sound from the computer sound/mic

Asked 3 years ago by Darny.

• A:Answer same problem ive had other razer headphones and they all do the same its a razer thing

  Answered 3 years ago by terrible

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Q: QuestionWhy is there no mention of needing synapse?! I bought two different headphones until I finally read you MUST have synapse to run any Razer! I have a work computer I can’t download software on it! What a waste of time!

Asked 3 years ago by Synapse.

• A:Answer you dont need synapse to use these headphones lmao

  Answered 3 years ago by Hoodie

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Q: QuestionIt there a ado adapter with this

Asked 3 years ago by Anonymous.

• A:Answer No. It's not included/didn't come with the device. You can purchase a separate CBoc adapter when connecting the headset to the console.

  Answered 2 years ago by Razer Customer Support

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Q: QuestionHow do I get this to work on my Xbox series X

Asked 3 years ago by Josh.

This question was asked about the related product: Razer - Kraken Wired Gaming Headset for PC, PS5, PS4, Switch, Xbox X|S and Xbox One - Green

• A:Answer The Razer Kraken can be connected to other device through the Analog 3.5mm audio jack.

  Answered 2 years ago by Razer Customer Support

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Q: QuestionDo these support 3D sound?

Asked 4 years ago by B.

• A:Answer If you have a windows 10 you can download the surround but , ive never needed it lol, it has amazing audio quality out of the box

  Answered 3 years ago by BlueboiVerified Purchase

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Q: QuestionDoes this headset require a charge to work?

Asked 4 years ago by Wopalucco1129.

This question was asked about the related product: Razer - Kraken Wired Gaming Headset for PC, PS5, PS4, Switch, Xbox X|S and Xbox One - Green

• A:Answer The headset is wired so it does not require a charge!

  Answered 4 years ago by Cadencelee417

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