“I’ve used the reader about 3 times. Worked and connected to iPad flawlessly. Recently tried to use it and will not connect to my iPad. Tried to reset and reconnect, but was unable to . How can I make it work again?”
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Square has a procedure in the trouble shooting section on doing a full factory reset. Perform the reset and re-pair the reader/iPad through the settings-hardware-card reader menus and it will work just fine. I had to do it 2-3 times in the last couple of weeks.
Sorry, there was a problem. Please try again later.If you're experiencing connection issues with your Square Reader, you can follow the Bluetooth troubleshooting steps in our guide here: https://squ.re/4ha0a2P. If the issue persists, feel free to contact our Support Team at squareup.com/help/contact or send us a private message on our social channels—we’re here to help!
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