channel up or down will not work null

Hello SILVERFOX1, I am sorry to read about this, please contact us at 877-467-4289 and we will gladly assist you with your remotes. Omar S. - Insignia Products Support.

Do you have the remote pointed directly at the TV. I suspect that this is an IR remote and not an RF one. (IR = Infrared; EF = Radio Frequency). IR remotes must be pointed at the device one is trying to control. RF ones do not.

“channel up or down will not work”

Asked by SILVERFOX1 8 years ago

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Remote for Select Insignia™ TVs - Black-Front_Standard

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Hello SILVERFOX1, I am sorry to read about this, please contact us at 877-467-4289 and we will gladly assist you with your remotes. Omar S. - Insignia Products Support.
Answered by InsigniaCustomerSupport 8 years ago
Sorry, there was a problem. Please try again later.
Do you have the remote pointed directly at the TV. I suspect that this is an IR remote and not an RF one. (IR = Infrared; EF = Radio Frequency). IR remotes must be pointed at the device one is trying to control. RF ones do not.
Answered by ivanafulitch 8 years ago
Sorry, there was a problem. Please try again later.