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I have an iPhone 6. Mine was the same way, then I started leaving my phone in it’s case before I put it in the headset. Now the button works. I guess the phone just needed to be a little closer to the button. If your case doesn’t fit in, maybe you could put something thin behind the phone, like cardboard?
Sorry, there was a problem. Please try again later.There is a flaw in the one I got that prevents the button slider from smoothly going under the contact for the arm inside. It catches and rarely works. If I could get it to focus, I'd put some kind of shim under it for better contact.
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