A:AnswerHello,
It sounds as if the issue could be related to the unit. Please contact our customer service team for us to help you resolve this issue. https://rexing.com/pages/contact-us
A:AnswerIf the head unit doesn't already have android auto or car play it will not work. The adapter doesn't add the feature it just turns wired connection to wireless.
A:AnswerThis only works with vehicles that only have WIRED car play or Android auto, but it does not add those features to a system that doe snot already support it.
