Questions & Answers

Q: QuestionWhat is the maximum SD card size supported by this trail camera?

• A:Answer The Rexing H2 trail camera supports SD cards up to 512GB.

Q: QuestionHow far away can the infrared night vision see?

• A:Answer The infrared night vision can illuminate subjects clearly up to 65 feet away.

Q: QuestionCan I connect this camera to my phone to view images?

• A:Answer Yes, the camera has Wi-Fi and can connect to your smartphone for viewing videos and images using the app for Android and iOS devices.

Q: QuestionWhat is the detection range of the motion sensors on this camera?

• A:Answer The PIR side sensors have a 105° angle of detection.

Q: QuestionDoes this camera connect to your home wifi or does it require a cloud service that is an extra charge to transmit pictures?

Asked 5 years ago by Reno.

• A:Answer From reading on their website, it looks like "wifi" means the ability to transfer the images to your smart phone when you are at the camera, not realtime video to your home wifi. (I wish that was possible).

  Answered 5 years ago by Carl

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Q: QuestionIs there a tutorial vid available for set up? I see there are reviews saying how easy it was to set up but I am not having that experience! Camera on does not yield any images.

Asked 4 years ago by Anonymous.

• A:Answer I received the following reply from Rexing..... unfortunately they do not include the details about which SD card to use in the product listings. But, below they do say which ones to use AND which one NOT TO USE! We also request you to kindly view the video link provided below for the installation of the Rexing H2 Digital Trail Camera https://www.youtube.com/watch?v=6YgOp9hpKds&t=119s We request you to only use the SD cards mentioned below as these SD cards have been tested for performance with Rexing Products (The Rexing H2 Digital Trail camera supports a SD card up to 512GB, the lowest Size of SD card that can be used with the H2 is 32 GB) Card Recommendations · Kingston Canvas Go! MicroSD · Kingston Canvas React MicroSD · SanDisk High Endurance MicroSD NOTE: Please don't use SanDisk Ultra cards with our cameras

  Answered 4 years ago by Anonymous

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Q: QuestionHow wide is the camera angle?

Asked 5 years ago by Newbie.

• A:Answer The recording angle of the sensors is about 100°from corner to corner; and the recording field for photos and videos is around 89°PREP PIR SENSING ANGLE is 0n/0ff; 120

  Answered 5 years ago by luislast

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Q: QuestionWhat is the battery life when setting out by the trail? Can it be run by 110 volt AC while alongside the trail, if available?

Asked 5 years ago by Deano.

• A:Answer Battery life isn't great. 8 AA batteries last 3-7 days depending on the temps and how much video you shoot and the duration of each of your videos. Mine is set for 3 pics and 20 seconds of video with 15 seconds of lag time between shots. There is a 110 input but it doesn't come with the cord so you would need to buy that separately. 1.2a+ output from memory but I could be wrong on that.

  Answered 4 years ago by Brian

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Q: QuestionDoes this camera send pictures to your phone and is it compatible to TMobile phone device

Asked 3 years ago by Anonymous.

• A:Answer Hi! It does indeed have WiFi, when you stand near the device you can bring up our mobile app and download the footage directly to your phone instead of having to pull out the SD card all the time.

  Answered 3 years ago by RexingUSA

  
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Q: QuestionHow long on average do the 8 AA bateries last?

Asked 1 month ago by Stevie.

Q: QuestionWhat specific app is needed for wifi use??

Asked 1 year ago by Stacey.

• A:Answer For the H2, the app needed is called "GCamPro"

  Answered 1 year ago by RexingUSA

  
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Q: QuestionIn the specs of sensor size it says other. What is this cameras sensor size?

Asked 1 year ago by Potentialbuyer.

Q: QuestionWhat is the maximum distance for the camera to activate?

Asked 2 years ago by Norm.

Q: QuestionI can find no app in the Android store called "trail cam". Can Rexing please post the exact name and developer of the app so that I can preview the app before buying the camera?

Asked 2 years ago by SteveP.

• A:Answer Hi! You can look for GCAMPRO instead.

  Answered 1 year ago by RexingUSA

  
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Q: QuestionWifi only for quick viewing correct? Doesn't need wifi to operate as has SD card? Takes microSD card? Able to put recharge batteries in?

Asked 3 years ago by Aaron.

• A:Answer Wi fi let’s you download media. Does not need wifi to work. Needs micro sd card not sure about rechargeable batteries.

  Answered 3 years ago by GPBBVerified Purchase

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Q: QuestionDo they sell trail cameras that if someone stolen it won’t work because only your phone number is in it? Or a code that you only know?

Asked 3 years ago by Wackmaster.

• A:Answer Unfortunately, no. you will not be able to remotely connect to the device and locate it via GPS. WIFI is only meant to access the footage recorded on the devices SD card.

  Answered 1 year ago by RexingUSA

  
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Q: QuestionCan you use the app to view live footage? Also, do you get any sort of notification when something is captured on the camera?

Asked 3 years ago by Tats76.

• A:Answer The app allows you to access the files and view live feed while within the vicinity of the camera. The app doesn't notify the user for any reason.

  Answered 3 years ago by RexingUSA

  
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Q: QuestionIs this a 3G or 4G ?

Asked 3 years ago by LKHARMS.

• A:Answer The H2 camera uses WIFI that doesn't support 3G or 4G data access. It is only used to download and view footage from the camera. Just to confirm, this WIFI feature doesn't allow for remote access.

  Answered 3 years ago by RexingUSA

  
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Q: QuestionI got camera for Xmas. I had all the sd card and wifi issues discussed. Finally got it to work for a day. Went to turn it on to change a setting in menu I got a black screen with a code of MSDS. Using the power cord did nothing. what's wrong now? ugh!

Asked 3 years ago by Skyenana.

• A:Answer Please contact Rexing support at [email protected]

  Answered 3 years ago by RexingUSA

  
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