“First Fast Wireless Charging appeared on my Samsung Note 20 Ultra. Then the notification went out (charging Paused) then it showed up again. Then I see a message stating my phone is not compatible. This keeps repeating. Is this a defect or fixable? HELP.”

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• I wish Rexing would answer this question in a timely manner, before the return window expires.

  Answered by Chill 4 years ago

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• I’m guessing it’s a defect but also make sure your phone is sitting probably and doesn’t have a case to have better contact i have one and I haven’t had any issues after a month of frequent use. So if it’s the product not working just have them give you a new one.

  Answered by Juniormeza 3 years ago

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• I think its a default, it also did that on my Galaxy 9 phone. The product sucks!!

  Answered by Badproduct 4 years ago

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