“Umm well i bought a head set from a different store but the same but the mic is not working i dont know if it is the jack or the mic it's self. Also i dont know when it is on or off”
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If you have an xbox go into settings then on accessories and then click configure controller and then press firmware update (even if it isn't needed) and make sure you mic jack is in. That is what it needs because it is not a microsoft headset. Hope this helps you!
Sorry, there was a problem. Please try again later.Hello thanks for the question the mic is wired so it is on unless you unplug it or if you mean muted you will see orange if it is muted. For me the mic plug in didn’t work at first make sure that it is plugged in all the way and that your volume is on hoped I help
Sorry, there was a problem. Please try again later.Hello! We would like to inform you that, as of March 16 of 2020, the Poly RIG and GameCom Gaming product lines are owned by Nacon. All Technical, Customer Support and RMA's for these products will now be provided by this company. Please reach out to Nacon at this email address if you are in need of support: North America - Australia – New Zealand: support.us@nacongaming.com
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