RIG 400HX 3D Audio Gaming Headset for Xbox Series X|S and Xbox One - Black
User rating, 4.3 out of 5 stars with 1096 reviews.
4.3(1,096 Reviews)- 35 Answered Questions
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Description
Features
Xbox Series Compatibility
Compatible with Xbox Series X|S and Xbox One
40 mm Drivers
40 mm drivers create a high-definition gaming experience
3D Sound
Unlock precise, 3D sound with Dolby Atmos® for superior audio accuracy.*
Lightweight
Lightweight, headset frame easily adjusts for a personal and comfortable fit.
Durable Frame
Flexible, durable headset frame that is virtually unbreakable.
Cushioned Headband
Cushioned headband reduces pressure so you can game for hours
Removable Boom Mic
Removable noise-cancelling boom mic
Inline Controls
Inline mute and volume controls
3.5 mm Cable
The 3.5 mm cable is compatible with PCs, consoles and personal electronic devices
*Dolby Atmos® requires an Xbox One, Xbox Series X|S or Windows 10 compatible device, and a Microsoft account and login. Activation for one device only.
What's Included
- Dolby Atmos activation code
- RIG 400HX with Dolby Atmos Wired Stereo Gaming Headset for Xbox One
Manuals & Guides
Key Specs
- Sound ModeDolby Atmos, Stereo
- Connection TypeWired
- Built-In MicrophoneYes
- Microphone FeaturesAdjustable
- Headphone FitOver-the-Ear
- Adjustable HeadbandYes
- Compatible Platform(s)Xbox, Xbox One, Xbox Series S, Xbox Series X
General
- Product NameRIG 400HX 3D Audio Gaming Headset for Xbox Series X|S and Xbox One
- BrandRIG
- Additional Accessories IncludedNo
- Model NumberRIG 400HX Atmos
- ColorBlack
- Color CategoryBlack
Audio
- Sound IsolatingYes
- Minimum Frequency Response20 hertz
- Maximum Frequency Response20 kilohertz
- Impedance32 ohms
- Sensitivity111 decibels adjusted
- Sound ModeDolby Atmos, Stereo
- Driver Size40 millimeters
Connectivity
- Connection TypeWired
- Connector Size1/8 in. (3.5mm)
- Tangle-Resistant CordNo
Features
- Built-In MicrophoneYes
- Microphone FeaturesAdjustable
- ControlsCall, Volume
- Body Metrics MeasuredNot Applicable
- Bone Conducting TechnologyNo
- Lighting TypeNone
Design
- Headphone FitOver-the-Ear
- StyleGaming
- Adjustable HeadbandYes
- Foldable DesignNo
Compatibility
- Compatible Platform(s)Xbox, Xbox One, Xbox Series S, Xbox Series X
Dimension
- Product Height8.66 inches
- Product Width8.03 inches
- Product Weight0.47 pounds
- Cord Length4.3 feet
Warranty
- Manufacturer's Warranty - Parts1 year
- Manufacturer's Warranty - Labor1 year
Other
- UPC017229161030
Customer rating
Rating 4.3 out of 5 stars with 1096 reviews
(1,096 Reviews)Customer images
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Features
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5Rating 5 out of 5 stars with 1 review
Lovaphone
|Posted .Owned for 3 weeks when reviewed.Features
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5A gift for my son. He said this one is better than the other he have.
Features
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5I would recommend this to a friendFeatures
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5Pros mentioned:For gaming, Sound qualityRating 5 out of 5 stars with 1 review
Great Sound
|Posted .Owned for less than 1 week when reviewed.Features
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5Pros mentioned:For gaming, Sound qualityGreat sound, and I can’t hear much outside of the game. Good for my trash talking....LoL
Features
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5I would recommend this to a friendFeatures
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5Pros mentioned:Comfy, Dolby, For gamingCons mentioned:Noise cancellationRating 5 out of 5 stars with 1 review
Best headphones for long gaming sessions
|Posted .Owned for 1 year when reviewed.Features
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5Pros mentioned:Comfy, Dolby, For gamingCons mentioned:Noise cancellationOne of the primary reasons for buying these headphones was it was bundled with Dolby All Access, which allows Dolby Atmos for headphones on the Xbox for free. (I would purchase after experiencing the difference it makes) The headphones are light and extremely comfortable with great sound, both in game and for music. It’s a good sound profile with perfect bass that’s not overpowering. The headphones breathe, so there is no heat or sweat for long sessions and allows you to hear if someone needs to get your attention or if your dog is doing something it’s not supposed to. (Your significant other doesn’t need to know though) Its not important to me, but the mic is clear and cuts out most of the normal ambient noises. I’ve also dropped, stepped and been rough enough that other headphones would have broken. These are durable!
I would recommend this to a friendFeatures
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5Features
Quality5 out of 5Value4 out of 5Ease of Use4 out of 5Pros mentioned:Sound qualityRating 5 out of 5 stars with 1 review
Better then turtle beach
|Posted .Owned for 3 weeks when reviewed.Features
Quality5 out of 5Value4 out of 5Ease of Use4 out of 5Pros mentioned:Sound qualityThose are very light weight and durable. The sound for a 40mm is like seating in a movie theater with state of the art surround sound. Voice chat is clean and clear.
Features
Quality5 out of 5Value4 out of 5Ease of Use4 out of 5I would recommend this to a friendFeatures
Quality3 out of 5Value5 out of 5Ease of Use5 out of 5Pros mentioned:Dolby, For gaming, PriceCons mentioned:SizeRating 3 out of 5 stars with 1 review
Decent headset with mic
|Posted .Owned for 3 weeks when reviewed.Features
Quality3 out of 5Value5 out of 5Ease of Use5 out of 5Pros mentioned:Dolby, For gaming, PriceCons mentioned:SizeThis is definitely a step up from any of the included in-box mics that may come with your console and for the price I got it on sale, is good. It feels fine for a plastic headset, though it does tend to hurt my ears after an hour, due to my larger head size. I also wear glasses. For reference, I have had past Sony Wireless Stereo Headset, a Monoprice Wireless headset, and a wired Sony MDR-7506 Professional headphones. Only the professional Sony MDR-7506 headphones am I able to use for all day (8 hours) without having it hurt my ears, which is usually why I prefer in-ear buds (earbuds). As for sound, it comes with a trial of the Dolby Atmos app. I used this for my PC as I have my Xbox One S shelved. It works...okay. I've usually use Windows Sonic with my MDR-7506 (or earbuds) which simulated 7.1 before and it works fine. I know these aren't audiophile quality headphones so I won't knock it for its audio quality, but for spatial awareness, Dolby Atmos doesn't appear to be any significantly better than Windows Sonic. After the two-year trial period is up, I don't think I will buy the app. Speaking of which, this is important. After redeeming the code on the Microsoft Store on PC, it will prompt you to download something. This is only the add-on. You ALSO need to download the Dolby Access app for Dolby Atmos to work. Why they couldn't tell you that more clearly or just have it auto download as well boggles the mind. I do like that this has a microphone and from testing, sounds fair for the price. I anticipate using this for gaming sessions since it will sound better than my current set up picking up my mechanical keyboard's clicks. I think for a low cost headset that comes with a mic, plus comes with access to trying out Dolby Atmos, this is a good buy. Personally, I don't think Dolby Atmos is worth it with the sound quality on these headsets. I am also against the subscription model. If you buy it on the store, it's a one-time buy forever tied with your account. That's better, but still not good. But what if I want to give this headset to a sibling or friend down the line? It is not consumer friendly. Remember, the selling point of this headset is that it was designed to show off Dolby Atmos. I take good care of my equipment and expect to be able to use them down the line for a long time. Two years down the line, unless I fork over money for the app, this will no longer have that functionality. My overall recommendation: get something better if you can afford (and need) it. I went in understanding the limitations and am okay with this as a backup headset (and to try out Dolby Atmos).
I would recommend this to a friendFeatures
Quality3 out of 5Value5 out of 5Ease of Use5 out of 5Features
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5Pros mentioned:Comfy, Dolby, For gamingRating 5 out of 5 stars with 1 review
Excellent headset for the price and includes Atmos
|Posted .Owned for 1 week when reviewed.Features
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5Pros mentioned:Comfy, Dolby, For gamingThis is a surprisingly good headset in terms of comfort and sound quality. The mic is pretty decent and it’s pretty easy to be understood while online gaming. The speakers are nice and clear with good sound range. This is one of the much better wired headsets for the price, though the sound quality won’t compare to a $150+ headset. What really makes this particular headset stand out is that it comes bundled with an activation code for Dolby Atmos for Headphones, which is normally a $15 stand alone upgrade for XBox. This enables spacial 3D audio in supported games, which is like a type of surround sound. It completely changes the immersion of the game, and can be a huge asset in online competitive games, giving you the ability to hear exactly where somebody is relative to you, even if they’re above or below you. It’s really hard to explain without experiencing it for yourself, but it definitely works and is noticeable. Also, Dolby Atmos for Headphones isn’t tied to this specific headset, meaning that if you switch to any other headset or upgrade later on, you’ll still be able to take advantage of Atmos. Overall, this headset is a fantastic value for the price, and if you factor in the Atmos code, it’s definitely worth considering.
I would recommend this to a friendFeatures
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5Features
Quality4 out of 5Value4 out of 5Ease of Use5 out of 5Rating 4 out of 5 stars with 1 review
Good value
|Posted .Owned for 9 months when reviewed.Features
Quality4 out of 5Value4 out of 5Ease of Use5 out of 5I bought this because my old headset was no longer working. And boy was I glad to have bought this! It's SO much more comfortable compared to my old ones. The ear pieces also come off and can be slotted into one of three holes. It also doesn't feel like it's squeezing my head, which is a big plus. Mine came with a 1-year (if I remember correctly) dolby atmos trial, which is cool. I ended up buying an xbox series x from elsewhere and with the bundle came the newer version of this, the 500 pro. That isn't much more, but this is also a good pair!
I would recommend this to a friendFeatures
Quality4 out of 5Value4 out of 5Ease of Use5 out of 5Features
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5Rating 5 out of 5 stars with 1 review
BEST. HEADSET. EVER. Amazing sound!
|Posted .Owned for 1 month when reviewed.Features
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5These work amazing and are very comfortable. The free code for Dolby Atmos Sound is awesome & easy to redeem. It makes the sound even more incredible and realistic. My son was amazed at the sound quality and how much better he could hear everything. There's a fabric material on the ears, which is way more comfortable than the fake leather others use. We've owned many headsets and this is the best one yet! Don't buy Turtle Beach, those are made cheap and malfunction & break constantly.
I would recommend this to a friendFeatures
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5
Q: QuestionThis work for PS4?
Asked by D.
- A:Answer The RIG 400HX with Dolby Atmos headset will work fine with your PS4 - both XBox and PS4 have a standard 3.5mm audio port on the controller to plug into. The Dolby Atmos code included with this product to enable Dolby Atmos surround sound will not work on the PS4 as Sony does not support this feature. However, it will work on a PC with Windows 10. So even if you aren't gaming on your PC, you can enjoy the audio benefits of Dolby Atmos while watching select movies or even when listening to music that has been mixed for Dolby Atmos audio. For any additional assistance, RIG Customer Support can be reached via email at support.us@nacongaming.com
Answered by RIG1
Q: QuestionUmm well i bought a head set from a different store but the same but the mic is not working i dont know if it is the jack or the mic it's self. Also i dont know when it is on or off
Asked by Kyle.
- A:Answer If you have an xbox go into settings then on accessories and then click configure controller and then press firmware update (even if it isn't needed) and make sure you mic jack is in. That is what it needs because it is not a microsoft headset. Hope this helps you!
Answered by Mike
Q: QuestionWill the camo model of the 400hx work with the atmos sound also or just the new model of 400hx.
Asked by Thajin.
- A:Answer Dolby Atmos can be used on any connected headphones but currently only select RIG headset models include the Dolby Atmos activation code. If you purchase the RIG 400HX or another headset that doesn't include the Dolby Atmos code you will need to purchase access to that feature.
Answered by PlantronicsRepresentative
Q: QuestionMic mute button does not work. Using it on the Xbox Series X with the new xbox controller that comes with it. Able to mute through the xbox setting. Is this normal for this headset?
Asked by asuchemist.
- A:Answer Hi asuchemist, The inline mute function on the RIG 400HX is independent of the source - the mute function cuts the audio within the headset cable. What the cable is plugged into can’t affect whether mute is enabled/disabled. If it’s not working, then the switch is faulty. If this is within Best Buy's return policy, please return it for a replacement. If it is outside of Best Buy's return policy and within one year of original purchase, we can provide a warranty replacement. In that case, please have your proof of purchase ready, and contact RIG Customer Support via email at support.us@nacongaming.com. Thank you...
Answered by RIG Gaming
Q: QuestionWill these work with a Nintendo Switch and/or PC?
Asked by Gal220.
- A:Answer Yes, this headset has a standard 3.5mm audio plug and will work with the Nintendo Switch and PCs. Please note, the Dolby Atmos code included with this headset is compatible with XBox or Windows 10 PCs only. Dolby Atmos is currently not available on the Nintendo Switch. Also, if your PC has a single headset port (both speakers and microphone), this headset is plug-and-play. If your PC has separate ports for speaker and microphone, you will need a Y-cable (sold separately) to split the audio between speaker and microphone. Thank you for your consideration of RIG Gaming products!
Answered by RIG Gaming
Q: QuestionDo these headphones have active mic monitoring? I have a set of Turtle Beach "Made for Battle Royale", but I can't hear myself even with mic monitoring all the way up. Need to hear myself so I'm not yelling in the next room.
Asked by jrandall5282.
- A:Answer Hello! No, this model does not have active mic monitoring. We would like to inform you that, as of March 16th of 2020, the Poly RIG and GameCom Gaming product lines are owned by Nacon. All Technical, Customer Support and RMA's for these products will now be provided by this company. Please reach out to Nacon at this email address if you are in need of support: North America - Australia – New Zealand: support.us@nacongaming.com
Answered by PlantronicsRepresentative
Q: QuestionAre these comfortable with glasses on?
Asked by bob444444.
- A:Answer For me it is comfortable with my glasses on
Answered by Josh
Q: QuestionDoes the mic work.
Asked by K00kee.
- A:Answer Hello! Yes, the headset comes equipped with a noise-cancelling mic that will allow to chat or talk with other players. If you have any further questions, feel free to contact our Customer Care team at: http://www.plantronics.com/us/support/contact/
Answered by PlantronicsRepresentative