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HI 2ndfrank, Assuming you've unplugged the headset and plugged it back into the controller, and if that didn't work, tried plugging it into something else like a PC to make sure there isn't an issue with the port on your controller, please contact RIG Customer Support for further assistance. We are available via email at [email protected] or via phone at 1-833-622-6687. Thank you for choosing RIG Gaming products...
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