Questions & Answers
- Model:
- 4K19SZ-0EN0
- |
- SKU:
- 6403966
Q: QuestionI want to put some of the sensors in my garage and some sensors in my house but the garage has a separate WiFi from my house WiFi. Does that cause any complications?
Asked by ReggieRich.
- A:Answer Yes, having separate WiFi networks could cause connectivity issues. The Ring Alarm system needs all components (Base Station, Keypad, and sensors) to communicate over the same network. If your garage and house are on different WiFi networks, this may impact the system’s functionality
Answered by AnneE
Q: QuestionDoes this base actively record or allow someone to listen to conversations going on around the base?
Asked by CAC.
- A:Answer Hi CAC. Good question. No, the Ring Alarm Base Station does not offer audio recording. The base station is the heart of the system and is actively connected to and commands all of the Ring Alarm devices connected to the system. It provides visual and audio feedback regarding system status changes and events using configurable audible sounds and voice alerts. Visit our support system for more information. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.
Answered by Ring

Q: QuestionCan I install this on an enclosed trailer that moves around?
Asked by Joe.
- A:Answer Yes, if you have an WiFi connection.
Answered by Furk
Q: QuestionI have a Great Dane and wonder if she would set off motion detected when we're not home?
Asked by DarleneW.
- A:Answer The motion detector has sensitivity settings to avoid your pet setting off the alarm.
Answered by DaveF
Q: QuestionIf you don't have cable, but a wifi/mifi transportable box will it work; and does it work with T-Mobile or Verizon?
Asked by Curious.
- A:Answer It will work with any wi-fi inside your house. You don’t need cable.
Answered by DaveF
Q: QuestionIs the stick up cam battery operated and for outside use?
Asked by 888.
- A:Answer Hi 888. Good question. No, this kit includes the Ring Indoor Cam. The Ring Indoor Cam is a small, lightweight security camera with flexible mounting options specifically designed to be used indoors. It must be plugged in, and it is not waterproof or weatherproof. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.
Answered by Ring

Q: QuestionDo I need to have wi-fi? I am in a remote location
Asked by Slim.
- A:Answer Hi Slim. Good question. Yes, the Ring Alarm requires an internet connection. The Ring Alarm comes with Alarm Cellular Backup (with a Ring Protect Pro plan) and battery backup systems that kick in if you lose your power or internet connection. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.
Answered by Ring

Q: QuestionAre they weather proof?
Asked by Anonymous.
- A:Answer This is for indoor only
Answered by JasmineD
Q: QuestionHow long can you store the data?
Asked by MzzLiz.
- A:Answer Hi MzzLiz. Good question. Your Ring videos are stored in the cloud for up to 180 days. You can manage your video storage time through the Ring Control Center. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.
Answered by Ring

Q: QuestionCan the indoor camera that's in this package be used outdoors in a covered porch?
Asked by faith.
- A:Answer Hi faith. Good question. No, the Ring Indoor Cam is specifically designed to work indoors and is not waterproof or weatherproof. Indoor Cam features 1080p HD video recording, two-way audio with noise cancellation, a wide viewing angle, and a built-in siren. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.
Answered by Ring

Q: Questionthe contact sensor should put inside or outside the house? how long need to change the batterly?
Asked by happy.
- A:Answer Hi happy. Thanks for asking! Ring Alarm Contact Sensors easily mount inside any door or window frame in your home for easy, DIY installation. You'll want to ensure the mounting surface is clean and dry before peeling the backing off the adhesive strip. Ring Alarm Contact Sensors utilize two CR2032 coin-cell batteries (included). We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.
Answered by Ring

Q: Question250ft wireless range means what exactly? Would this work on a house that is approximately 1800 square feet?
Asked by John.
- A:Answer Hi John. Great question! The Ring Alarm Range Extender is designed to extend and expand the base station’s Z-Wave network, allowing for greater range and network coverage for all security devices at your location. The range extender can be placed up to 250 feet from the base station. It will reach alarm devices up to 250 feet away in an unobstructed environment. Coverage may vary depending on the layout and construction of your home or business. If any additional information is needed regarding your Ring Alarm question, please reach out to our community team. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. You can find it here: https://community.ring.com/. All the best, Nicole from Ring.
Answered by Ring

Q: QuestionIs Ring compatible with the google home
Asked by Ronnie.
- A:Answer Not that I’m aware of. I have Google home as well and couldn’t figure out how to connect them.
Answered by Crcoffeebean
Q: QuestionDoes the 5 piece kit include a camera
Asked by Dolly.
This question was asked about the related product: Ring - Alarm Security Kit 5-Piece (2nd Gen) - White
- A:Answer Hi Dolly. Good question! No, the Ring Alarm Security Kit 5-piece (2nd Gen) does not include a camera. The 5-piece kit comes with a base station, a contact sensor, a keypad, a range extender, and a motion detector. Visit our support center for additional information. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.
Answered by Ring

Q: QuestionIs this system country dependant? Can I use it abroad (I live in Brazil), maybe with some features disabled?
Asked by Shima.
- A:Answer All you need is internet and WiFi
Answered by Fred
Q: QuestionIs this system compatible with the Apple Homepod?
Asked by Mnawrocki.
- A:Answer No. Works with ring app
Answered by JasmineD
Q: QuestionIs the system audio and can be used inside to hear conversation?
Asked by marvin.
- A:Answer Yes
Answered by BrendaC
Q: QuestionDo you need to have home internet service for this to work. We live in the country with no internet service available yet
Asked by Anonymous.
- A:Answer Yes
Answered by BrendaC
Q: QuestionI live in a cell dead zone. If we lose power, is it essentially useless?
Asked by Slunkgirl.
This question was asked about the related product: Ring - Alarm Security Kit 5-Piece (2nd Gen) - White
- A:Answer No it has a back up battery
Answered by Roro
Q: QuestionDoes this includes the Ring doorbell? if not, which one is compatible with this system?
Asked by Anonymous.
- A:Answer This system can be used with any Ring doorbell, but I recommend the Ring doorbell pro as it has more features.
Answered by GeraldN
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