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Hi WG. We appreciate the time you have taken to ask this question. We recommend following these instructions when installing your Ring Battery Doorbell: 1. Download the Ring app. 2. Scan the QR code. 3. Remove protective film. 4. Fully charge the battery. 5. Choose a location for your doorbell. 6. Install the mounting bracket. Then, attach your doorbell to the bracket. On stucco, brick, or concrete, use a ¼ in (6 mm) masonry bit to drill holes for the included wall anchors. 7. Press until you hear a click to secure. We invite you to reach out to our community if any additional information is needed regarding your Ring Battery Doorbell. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. Thank you, Amilia from Ring.
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