If I don't initially purchase a subscription, can I view real time video without any time limit on the viewing all the way until the battery runs down?
Thankyou! null

Question

If I don't initially purchase a subscription, can I view real time video without any time limit on the viewing all the way until the battery runs down?
Thankyou! null

Ring · Accepted Answer

Hi Paul.

Thank you for your questions. No, the Ring Battery Doorbell Plus has a limit on how long the live view can be opened without needing to refresh the viewing connection, that limit is 10 minutes. With a Ring Home Plans features like, Extended Live View, bringing the viewing time up to 30 minutes and Continuous Live view, bringing 24/7 viewing to a limited number of our devices at this time, become available to you.

If any additional information is needed regarding your Ring Battery Doorbell Plus, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring.

Sincerely,
Matthew from Ring.

gac7 · Answer

You can only view a video once, as without the subscription, videos won’t save. The basic subscription is affordable, $49. and saves videos for 180 days.

“If I don't initially purchase a subscription, can I view real time video without any time limit on the viewing all the way until the battery runs down? Thankyou!”

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