“The lock on the back plate is broken. Does ring sell replacements back plates?”

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• Hi Annie. We appreciate the time you have taken to ask this question. Yes, a Ring Spare Parts Kit is available for the Ring Battery Doorbell. The kit includes mounting anchors, screws, wall mount plate, push-pin tool, and USB-C charging cable. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.

  Answered by Ring 3 months ago

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