“Why is it my three Ring Stick up camera won’t connect to the internet? I tried every set up in the manual and tried to connect to the other internet connection but still couldn’t complete the set-up. What should I do?”
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I ran into the same issue it all depends on where you mount it. You more than likely need a wifi extender for range for example my office is in my basement and it does not connect very well outside of these concrete walls. I got the wifi extender and the issue was gone.
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Sorry, there was a problem. Please try again later.Hi TrinaA. Thanks for reaching out. If you're receiving a 'setup did not complete' message and cannot finish setup, your Ring device may be too far from your wifi router. Ideally, your router should be within 20 feet of your Ring device. If additional troubleshooting is needed, visit our support center. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.
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