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Questions & Answers

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  • Questioncan i activate alarm panic from my phone

    Asked by willie.

    • Answer no only when you are at home, in your house , in person

      Answered by HKhipster

  • QuestionWil this work with a 2nd gen alarm system?

    Asked by Edee.

    • Answer I have the latest Ring system and it works. its capable with all the ring system .

      Answered by HKhipster

  • QuestionRight now all I have is the ring doorbell camera, will this panic button work for me or do I need another ring product/system? I'm looking at expanding our security to include outdoor camera flood lights around the house too.

    Asked by Scaredycat.

    • Answer Hi Scaredycat, The Ring Alarm Panic Button is a compact, wall-mountable button which, when held for three seconds or more, will send a message to the Ring Alarm Base Station that help is needed. After receiving the signal from the Panic Button, the Ring Alarm Base Station will sound Ring Alarm's sirens and, if you subscribed to professional monitoring, will alert the monitoring center to ensure emergency response is dispatched to your home. A base station and professional monitoring are required to operate your Panic Button properly. We would love to get you connected with a sale representative who may go over your home environment with you, and ensure you are getting all the protection and service you are seeking from Ring. Our priority is ensuring you to have a ring of security you can rely on, and to keep you connected to activity around your home. Please reach out to our Ring Community page, here: https://community.ring.com/, for additional tips and support! Regards, Caitlin with Ring

      Answered by Ring

  • QuestionWhat will gen2 features add to this? When will gen2 be available?

    Asked by Marty702.

    • Answer Hi Marty702. Thank you for taking the time to ask this question. The Ring Panic Button (2nd Gen) is available for purchase. Here are the key features: Trigger with a 3-second press Notify shared users when the button is pressed Customize the emergency response1 Replaceable batteries A compatible Ring subscription is required to enroll in Professional Monitoring. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.

      Answered by Ring

  • QuestionWhat specific type of battery does this use? CR123?

    Asked by HonoluluCustomer.

    • Answer Hello HawaiiResident, Yes, good question! The Ring Panic Button uses one CR123A cell battery. Here are step-by-step instructions for replacing the battery when it needs to be: https://support.ring.com/hc/en-us/articles/360022343071-Replacing-the-Battery-in-your-Ring-Panic-Button. For further questions or support, please visit: https://community.ring.com/. Thank you, Alexis from Ring

      Answered by Ring