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Questions & Answers

Page Showing 21-40 of 176 questions
  • QuestionHow many times can you charge the battery before it will no loner hold the charge?

    Asked by Harley2.

    • Answer Lithium Ion usually lasts around 500 charges. It doesn't always count trickle charges it gets when it stays close to 100%.

      Answered by Techgeek

  • QuestionDoes this battery work on a Ring Battery doorbell pro?

    Asked by Dee.

    • Answer Hi Dee. We appreciate the time you have taken to ask this question. Yes, the Ring Quick Release Rechargeable Battery is compatible with the Ring Battery Doorbell Pro. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.

      Answered by Ring

  • QuestionCan this replacement battery be used for a first generation ring doorbell?

    Asked by Grandson.

    • Answer Hi Lin. Good question. No, the Ring Video Doorbell first and second generations have a built-in rechargeable battery that cannot be replaced. The Ring Quick Release Battery can be used with Video Doorbell 2, Video Doorbell 3, Video Doorbell 3 Plus, Video Doorbell 4, Battery Doorbell Plus, Spotlight Cam Battery, Spotlight Cam Solar, Stick Up Cam Battery (all generations), Stick Up Cam Solar (all generations), Solar Floodlight, Peephole Cam, Spotlight Cam Plus Battery, Spotlight Cam Plus Solar, Spotlight Cam Plus Wired, Spotlight Cam Pro Battery, Spotlight Cam Pro Solar, or Spotlight Cam Pro Wired, so you'll always have backup power. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.

      Answered by Ring

  • QuestionIs this the same battery as in the Spotlight Cam Plus and Spotlight Cam Pro?

    Asked by Frankie.

    • Answer Hi Frankie. Good question. Yes, the Quick Release Rechargeable Battery is used in the Ring Spotlight Cam Plus and Spotlight Cam Pro. It swaps in and out of your device with a quick-release tab. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.

      Answered by Ring

  • QuestionHow do you know when the battery has to be charged?

    Asked by maria.

    • Answer Hi maria. Great question! When the battery in one of your battery-operated Ring cameras or doorbells falls below a 30% charge, your Ring app will warn you with a low battery notification. This notification can be found in three different places within the app: You’ll receive a low battery message similar to the motion notices you currently receive. You’ll see a red "low battery" icon on your device dashboard. You’ll see a red dot that opens into a "battery tip" on your event timeline. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.

      Answered by Ring

  • QuestionDoes the battery come charged.

    Asked by Anonymous.

    • Answer Mine was partially charged. Best to fully charge before use.

      Answered by Beardo

  • QuestionThe product description doesn't say if a charger comes with it. How do you charge this battery?

    Asked by TheMan.

    • Answer It does come with the charging cable but, not an adapter. I use the adapter that I use to charge my iPhone.

      Answered by CsktMan

  • QuestionDoes it work on Ring 3 video doorbell?

    Asked by Steve.

    • Answer Yes

      Answered by JohnL

  • QuestionDoes this doorbell require installation, wiring ? or does it come with adhesive ?

    Asked by Wen.

    • Answer No wiring needed just Wifi and a battery

      Answered by Jaxxx

  • QuestionWill this battery work with the Ring Peephole Cam?

    Asked by Mike.

    • Answer Yes

      Answered by Jaxxx

  • QuestionHow long does it take charge battery after new parchase

    Asked by Tony.

    • Answer Takes like 8 hours to fully charge

      Answered by Coreyc

  • QuestionDoes this work with the Peephole Cam?

    Asked by RingUser1.

    • Answer Yes it does

      Answered by DrDw

  • Questioncan you walk in a store (at cool springs) and buy a battery off the shelf

    Asked by Anonymous.

  • QuestionIs the battery fully charged when purchased?

    Asked by Anonymous.

    • Answer No I had to charge all Ring products.

      Answered by Triice

  • QuestionIs this battery compatible with the Stick Up Camera battery version?

    Asked by Hemprey.

    • Answer I have a ring door bell and a stick up cam camera and use the batteries for both. So far so good. I bought 2 extra batteries so when thay get low I charge up the other 2 and just switch batteries. No down time for door bell or camera.

      Answered by Eddie

  • QuestionWhat is the life of a fully charged battery?

    Asked by Bobby.

    • Answer It depends on the number of activations. The higher the sensitivity, means more activations, which leads to shorter battery life. I am getting 3 to 5 weeks per charge.

      Answered by AD44

  • QuestionDoes anyone know what type of cells are in this battery pack and exactly how much it weighs? Thanks!

    Asked by Krispy.

    • Answer lithium

      Answered by Widow

  • QuestionWhere can I get another cable for charging the Ring lithium battery?

    Asked by MrsSnipps.

    • Answer Hi MrsSnipps. Thank you for your question today! You can get a replacement micro-USB cable at Best Buy, Amazon.com or any electronics store. Any standard micro-USB cable will work to charge the battery. If you want the fastest charging option, Ring offers a Charging Station specifically designed for the Quick Release Battery Pack, which charges nearly twice as fast as a standard micro-USB cord. We invite you to reach out to our community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. Thank you, Miyuki from Ring.

      Answered by Ring

  • Questiondoes this battery fit a ring spotlight cam plus 2 . Model # 5F53E9 3.6V 5800mAh ?

    Asked by bobo.

    • Answer Hi bobo. We appreciate the time you have taken to ask this question. Yes, the Ring Quick Release Battery Pack is compatible with the Ring Spotlight Cam Plus. Here is a full list of Ring devices that the battery pack is compatible with: Video Doorbell 2 Video Doorbell 3 Video Doorbell 3 Plus Video Doorbell 4 Battery Doorbell Plus Battery Doorbell Pro Outdoor Cam Plus Stick Up Cam (all generations) Stick Up Cam Pro Spotlight Cam Spotlight Cam Plus Spotlight Cam Pro Peephole Cam Solar Floodlight If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.

      Answered by Ring

  • QuestionIs this model number V4?

    Asked by Al.

    • Answer Hi Al. We appreciate the time you have taken to ask this question. There is only one version of the Ring Quick Release Battery Pack at this time. Here is a list of Ring devices that they battery pack is compatible with: Video Doorbell 2 Video Doorbell 3 Video Doorbell 3 Plus Video Doorbell 4 Battery Doorbell Plus Battery Doorbell Pro Outdoor Cam Plus Stick Up Cam (all generations) Stick Up Cam Pro Spotlight Cam Spotlight Cam Plus Spotlight Cam Pro Peephole Cam Solar Floodlight If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.

      Answered by Ring