“I did not get a flat plate for mounting, I did receive the angle plate. I purchased the ring battery doorbell with smart Wi-Fi. I’m not sure how to go about getting the flat plate and that’s what I need. It did not come with the item that I purchased in s”
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Hi Pam. Thank you for taking the time to ask this question. In this particular case, we'd suggest you reach out to Best Buy's customer service: 1-888-237-8289 or https://www.bestbuy.com/services/triage/home. We are confident that they will be able to provide you with a resolution to this concern. We invite you to reach out to our community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. Thank you, Miyuki from Ring.
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