A:AnswerHello Mew,
Yes, you can have multiple Ring devices at your location.
Ring Protect is a subscription plan that provides extra features and benefits for your Ring devices. You can add a Ring Protect Basic plan which covers one Ring Video Doorbell or Ring Camera, or Ring Protect Plus, which provides the following benefits for all Ring devices (including Ring Alarm) at your location:
Ring Video Doorbells and Cameras: Captures videos and photos and stores them in the cloud for 60 days (in the US), so you can review, share, and save them at your leisure.
Ring Alarm: You’ll get cellular backup for your Ring Alarm. Plus, you can enroll in professional monitoring and get 24/7 emergency response to your location in an emergency.
All Ring Devices: Enjoy extended warranties for all of your devices, plus get 10% off future purchases at Ring.com
For any additional installation questions or set up concerns, please feel free to reach out on our community forum at https://community.ring.com/. You can also visit our help site, https://support.ring.com/hc/en-us, for tips & tricks, videos and help articles for all our Ring products.
Thank you,
Antonio from Ring
A:AnswerHello Curiosgoerge,
While subscribed to one of our optional Ring Protect Plans, you will be able to access videos from every ring, motion, and live view event for up to 60 days (US). You can also access, download, and share past Ring videos. Without this service, you will still receive real-time video alerts on your smartphone as well as have access to the Live View feature.
Additional information about the optional Ring Protect Plan can be found on our support website here https://ring.com/protect-plans.
Let's connect today to address this and any other concerns you may have. Would you kindly reach us today so that we can improve your overall Ring experience?
Thank you,
Antonio from Ring
A:AnswerHello Ron,
Best Buy does offer smart home installation services. More information can be found here: https://www.bestbuy.com/site/services/smart-home-services/pcmcat748300595063.c?id=pcmcat748300595063.
Ring also offers installation services, here is a link to that information: https://shop.ring.com/pages/install-my-ring.
For any additional questions or concerns, please feel free to reach out on our community forum at https://community.ring.com/.
Thank you,
Alexis with Ring
A:AnswerHello Derek33, Great question! Installation instructions are included in the box and can also be found on Ring.com. If you have any further questions, please visit our community forum at https://community.ring.com/, for some additional tips and support. We look forward to hearing from you. -All the Best, Jamila at Ring
