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Sorry, there was a problem. Please try again later.Hi Jerry. Great question. Ring products use wifi to connect to the internet. Wifi is useful but has limits. Certain materials can reduce range or otherwise interfere with wifi signals. If you have any of the following between your router and your Ring device, it may reduce wifi signal strength: Heavy-duty walls and floors made of concrete, brick, or metal. Large household objects such as fish tanks, bookcases, or mirrors. Large glass windows. Large metal objects, such as home appliances. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.
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