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Questions & Answers

Page Showing 1-3 of 3 questions
  • QuestionCan this be hardwired into an existing light fixture?

    Asked by ShellBell.

    • Answer Hi ShellBell. Thank you for reaching out to us with your question. Yes, you can convert the Ring Spotlight Cam Pro to hardwired with the Ring Hardwired Kit. The Ring Hardwired Kit requires an existing junction box and may be mounted on a wall or ceiling. It is compatible with Ring USB-C input cameras only. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.

      Answered by Ring

  • QuestionIs the cable detachable from the camera? Does it include the cable? How long is the cable?

    Asked by Will.

    • Answer Hi Will. Thank you for reaching out to us with your questions. Yes, the cable is detachable. The power adapter is included in the box and is 17.8 feet in length. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.

      Answered by Ring

  • QuestionDoes this support solar panels for powering the device?

    Asked by MChan79.

    • Answer Hi mchan79, Thank you for your question today! No, The Ring Spotlight Cam Pro 4K (2nd Gen) can only be powered with direct power and does not have a battery option. The Ring Solar Panels will trickle charge the batteries inside your older Ring cameras. The Ring Spotlight Cam Pro 4K (2nd Gen) comes with a plug in adapter that cam be plug into a standard outlet. With the addition of the Ring PoE+ Converter Mount The Ring Spotlight Cam Pro 4K (2nd Gen) can also be powered through Power over Ethernet. If any additional information is needed regarding your The Ring Spotlight Cam Pro 4K (2nd Gen) please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Sincerely, Matthew from Ring.

      Answered by Ring