“Has there been any changes to using 5G Internet? T-Mobile is offering it in rural areas. My 2.4ghz hotspot device is up/down in connectivity so it won't work.”
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I live in a rural area, struggled for 9 years with Century Link crappy internet. TMobile services my area now so I jumped at the chance for increase my speeds drastically from 5-7mbps to 400+mbps! Cameras work better now, pictures seem clearer, not nearly the freezing or delay in play back I had with old slow internet. Works great now!
Sorry, there was a problem. Please try again later.Hello rayon100, The Ring Spotlight Cam is compatible with 802.11 b/g/n wifi networks operating on 2.4 gHz frequencies. Here is a helpful article with more detailed product features: https://support.ring.com/hc/en-us/articles/115003802183-Ring-Spotlight-Cam-Information. A poor cellular or wifi internet connection can prevent your Ring app from functioning correctly. Using mobile device hotspots in place of a home wifi network is not recommended and may cause your devices to repeatedly disconnect. This article elaborates on some difficulties you could encounter with a poor wifi network: https://support.ring.com/hc/en-us/articles/216537343-App-Connectivity. Ring Community launched in March 2019 to help deliver the most current news and educational information to our customers. You can find tips and tricks from other Ring users at https://community.ring.com/. This peer-to-peer forum allows our neighbors to share their feedback and experiences to assist each other in resolving their concerns. Thank you, Alexis with Ring
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