“Does this camera Record video? If your not in a phone service area.”

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• You must have WiFi to use this camera.

  Answered by MidlandTexas 4 years ago

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• Hello Recording, A poor cellular or wifi internet connection can prevent your Ring app from functioning correctly. Sometimes cellular signal can be weak in remote locations, such as on mountains and in sparsely-populated areas. Try connecting to wifi for better connection. Here is a helpful article about the importance of a strong wifi signal when viewing videos: https://support.ring.com/hc/en-us/articles/216537343-App-Connectivity. For any additional questions or concerns, please feel free to reach out on our community forum at https://community.ring.com/. Thanks, Alexis with Ring

  Answered by Ring 4 years ago

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